Lorraine Pomare-Phillips
Auckland
Summary
Dedicated Iwi Support Worker at Raukura Hauora O Tainui, skilled in client advocacy and critical thinking. Enhanced client wellness through personalized support and effective communication, achieving significant improvements in independent living skills. Collaborated with multidisciplinary teams to ensure comprehensive care, connecting families with vital community resources for holistic support.
Overview
19
19
years of professional experience
Work History
Iwi Support Worker
Raukura Hauora O Tainui
04.2014 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Statutory Social Worker
Child, Youth and Family Services
09.2006 - 05.2013
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
Education
Post Graduate Diploma in Bicultural Supervision
Te Wananga O Aotearoa
Mangere, NZ11-2022
Diploma in Social Work
Manukau Institute of Technology
Auckland, NZ11-2016
Level 4 Certificate in Mental Health & Addictions
Mahitahi
11-2015
Skills
- Critical thinking
- Verbal and written communication
- Documentation
- Mental health assistance
- Teamwork and collaboration
- Client advocacy
Timeline
Iwi Support Worker
Raukura Hauora O Tainui
04.2014 - Current
Statutory Social Worker
Child, Youth and Family Services
09.2006 - 05.2013
Post Graduate Diploma in Bicultural Supervision
Te Wananga O Aotearoa
Diploma in Social Work
Manukau Institute of Technology
Level 4 Certificate in Mental Health & Addictions
Mahitahi
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