Lorris Fatai
Glen Eden,AUK
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Cheerful Restaurant Team Member well-versed in taking customer orders and remaining calm during busiest times. Motivated individual handling food and drink preparation and operating cash registers in fast-paced dining environments. Clear communicator possessing outstanding customer service skills.
Overview
3
3
years of professional experience
Work History
Restaurant Team Member
KFC Restaurant
08.2019 - 03.2020
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Operated register to process payments and collect cash payment for order totals.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Used proper techniques to prepare food and ingredients.
- Prepared food orders, cooking on grill and operating fry station.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Work Experience
Farmers
07.2017 - 07.2017
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with astrong work ethic.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information, and provided solutions to problems.
Volunteer
Strive Community
09.2019 - 10.2019
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
Education
No Degree -
New Zealand School of Tourism
Auckland, NZ11.2019
High School Diploma -
Otahuhu College
Otahuhu, NZ10.2018
Skills
- Customer interaction
- Verbal and written communication
- Taking orders
- Menu memorization
- Order delivery practices
- Operational standards
- Food safety measures
- Cleaning techniques
Timeline
Volunteer
Strive Community
09.2019 - 10.2019
Restaurant Team Member
KFC Restaurant
08.2019 - 03.2020
Work Experience
Farmers
07.2017 - 07.2017
No Degree -
New Zealand School of Tourism
High School Diploma -
Otahuhu College
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