Losaline Tu'atonga
Mount Wellington,AUK
Summary
I am a responsible and resilient pharmacy assistant student, currently pursuing my Diploma as a Pharmacy Technician qualification at NZMA.
" A hardworking motivated and positive individual with the willingness to learn and develop my skills. During my level 3 certificate I have had the opportunity of being selected as a student representative which has developed my confidence in learning how to lead, have cultural awareness and being a positive and empathic person.
Overview
9
9
years of professional experience
Work History
Retail Assistant
Bargain Chemist
10.2024 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size and colour.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Answered incoming calls and emails to provide product information, features and benefits.
Pharmacy Technician Trainee
Unichem Peter Boles Pharmacy
12.2024 - 01.2025
- Handled confidential patient information with discretion, upholding st regulations at all times during tenure as a Pharmacy Technician Trainee.
- Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
- Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
- Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Enhanced pharmacy efficiency by maintaining a clean and organized work environment, streamlining daily tasks.
Pharmacy Assistant
Bargain Chemist
08.2024 - 10.2024
- Processed payments from customers using cash registers and debit and cash handling.
- Provided guidance on the selection of over-the-counter medications and supplements.
- Greeted customers upon arrival at the pharmacy counter.
- Maintained pharmacy counter and related areas in clean, neat and organised fashion. .
Disability Support Worker
CCS Disability Action
05.2023 - 02.2024
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Administered medication according to doctor's orders and monitored side effects.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques.
Mental Health Support Worker
Hinemoa Residential Support Services
10.2022 - 02.2023
- Assisted clients in developing individualized treatment plans and goals.
- Encouraged positive behaviors through rewards systems or incentives programs.
- Promoted independence by assisting and supervising clients while completing daily living activities.
Residential Support Worker
Healthcare NZ
04.2021 - 07.2021
- Maintained daily records of resident activities, progress, and incidents.
- Assisted with medication administration and management as needed.
- Transported residents to appointments, meetings, recreational outings..
- Helped residents with activities of daily living, grooming and feeding.
- Provided physical support to assist patients with bathing, dressing and toileting.
Crew Member
Mc Donald's Airport Drive Thru
04.2017 - 09.2017
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Served food quickly for positive guest experiences.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Suite Attendant
Eden Park Stadium
01.2016 - 02.2017
- Greeted guests and ensured their comfort in the suite area.
- Ensured that all guests received prompt attention by responding promptly to requests for assistance or services from guests in the suite area.
- Restocked supply closets with necessary paper goods, condiments throughout shift as needed.
- Followed established procedures for handling complaints or special requests from guests in a timely manner.
Customer Service Representative
The Warehouse
10.2015 - 10.2015
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong relationships with customers by providing personalized assistance and support.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Education
Level 3 - Pharmacy Assistant
NZMA
12-2024
Level 3 - Travel, Tourism & Aviation
New Zealand School Of Tourism
12-2017
Level 2 - Business Administration
Best Pacific Training
12-2016
Diploma - Pharmacy Technician
NZMA
Sylvia Park 12-2025
NCEA Level 1 - School Subjects - English, Maths,Science, History, Geography, & PE
One Tree Hill College
12-2015
Skills
- Leadership
- Communication
- Problem-solving
- Responsible
- Self-management
- Team collaboration
- Friendly
- Computer savvy
- Attention to detail
- Patience and empathy
- Fast learner
References
Tony Nam
Pharmacist
02108366874
Shab Brahmanlapally
Pharmacy Tutor
0223975369
shab.brahmanlapally@nzma.ac.nz
Hobbies
- Spending time kids
- Playing volleyball
- Swimming
- Reading
- Road Trips
- Walks
- Being at Beach
Timeline
Pharmacy Technician Trainee
Unichem Peter Boles Pharmacy
12.2024 - 01.2025
Retail Assistant
Bargain Chemist
10.2024 - Current
Pharmacy Assistant
Bargain Chemist
08.2024 - 10.2024
Disability Support Worker
CCS Disability Action
05.2023 - 02.2024
Mental Health Support Worker
Hinemoa Residential Support Services
10.2022 - 02.2023
Residential Support Worker
Healthcare NZ
04.2021 - 07.2021
Crew Member
Mc Donald's Airport Drive Thru
04.2017 - 09.2017
Suite Attendant
Eden Park Stadium
01.2016 - 02.2017
Customer Service Representative
The Warehouse
10.2015 - 10.2015
Level 3 - Pharmacy Assistant
NZMA
Level 3 - Travel, Tourism & Aviation
New Zealand School Of Tourism
Level 2 - Business Administration
Best Pacific Training
NCEA Level 1 - School Subjects - English, Maths,Science, History, Geography, & PE
One Tree Hill College
Diploma - Pharmacy Technician
NZMA
Similar Profiles
MENASH FERNANDOMENASH FERNANDO
Retail Assistant at Bargain ChemistRetail Assistant at Bargain Chemist
Ana-Renei KautaiAna-Renei Kautai
Retail Assistant at Bargain ChemistRetail Assistant at Bargain Chemist
Chloe MasonChloe Mason
Retail Sales Assistant at Bargain ChemistRetail Sales Assistant at Bargain Chemist