Lotomatalataiti Alaimalo
Timaru,New Zealand
Summary
Having spent the past few years dedicated to caring for my children, I am now eager to transition into a professional role beyond the home. A strong desire for independence and self-sufficiency motivates me to pursue a secure job that can support my family. With extensive experience and valuable skills, I am ready to utilize my background to make a meaningful impact and support others in their pursuits.
Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
18
18
years of professional experience
Work History
Shop Floor
The Warehouse Group
Timaru, New Zealand
11.2021 - Current
- I have worked at the warehouse as a click and collect person and then train on the shopfloor, checkout, self-checkout and now gardening
Customer Service Representative
Porirua College
Porirua, WGN
01.2020 - 02.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike
- Responded to customer requests for products, services, and company information
Cleaner
Bidwill hospital
Timaru, New Zealand
09.2022 - 10.2022
- Cleaner at Bidwill hospital in timaru
Family Caregiver
01.2015 - 01.2016
- Assisted with all aspects of personal care
- Key responsibilities
- Feeding/Showering / Dressing / Toileting & Changing
Hairstylist
NMIT
Medow Heights, Melbourne
01.2014 - 01.2015
- Operated cash registers to receive payments from patrons.
- Performed chemical treatments such as perms and relaxers.
- Set up workstation and treatment room with products, equipment, and supplies to facilitate services .
- Greeted customers, answered phones and booked appointments.
Crew Member
McDonalds
01.2007 - 01.2011
- Drive through/ burger making
Education
Certificate -
Porirua College
Porirua, WGN01.2016
Porirua College
Porirua, WGN01.2011
Skills
- Punctual & reliable
- Effective team member
- Good oral communication skills
- Relate well to others
- Well organised & capable
- Multi-tasking
- Honest & respectful
- Food Service
- Food Preparation
- Cashiering
- Cash Handling
- Cleaning Experience
- Customer Service
- Quick learner
Eligibletowork
Yes
Timeline
Cleaner
Bidwill hospital
09.2022 - 10.2022
Shop Floor
The Warehouse Group
11.2021 - Current
Customer Service Representative
Porirua College
01.2020 - 02.2024
Family Caregiver
01.2015 - 01.2016
Hairstylist
NMIT
01.2014 - 01.2015
Crew Member
McDonalds
01.2007 - 01.2011
Certificate -
Porirua College
Porirua College