Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Hi, I’m

Lou-Ann Kake

Whangārei,Glenbervie
Lou-Ann  Kake

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

17
years of professional experience

Work History

Top Half Steel Fixers Ltd

Administrator
11.2017 - Current

Job overview

  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.

Telstra Shop

Salesperson
08.2007 - 02.2012

Job overview

  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
  • Promoted exceptional customer service by engaging clients on sales floor.
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.

Education

Te Wānanga O Aotearoa
Whangarei

Graduate Certificate from Business Management
05.2019

Design & Art College of NZ
Christchurch, NZ

Diploma of Arts from Fine Arts
06.2003

Skills

Customer Service

Office Administration

Data Confidentiality

Goal Setting

Budget Management

Supplies Ordering

Deadline Adherence

Timesheet Processing

Cash Management

Audit preparation

Financial management procedures

Additional Information

Treasurer for Te kohanga reo o Mannakitia 2021- Oct 2024

Timeline

Administrator

Top Half Steel Fixers Ltd
11.2017 - Current

Salesperson

Telstra Shop
08.2007 - 02.2012

Te Wānanga O Aotearoa

Graduate Certificate from Business Management

Design & Art College of NZ

Diploma of Arts from Fine Arts
Lou-Ann Kake