Louisa Tetava
Auckland
Summary
Supervised and was left in charge of food and beverage teams to conduct service and maintain a professional standard at all times. Confident in assuming customer facing roles. Always striving to improve myself and skills. Organized and methodical worker. Always ensure customer service was held at a professional standard that met the company’s expectations. Can deal in high stress environments in a customer setting. Can work under pressure. Fluent in written and spoken English & Maori. Can adapt and learn new skills.
Reliable Labor Worker comfortable handling physically demanding tasks across long shifts and through problematic weather conditions. Proven resourcefulness and handling of difficult labor projects. Juggles multiple tasks to keep assignment timelines on schedule. Established reputation for punctuality and dedicated work ethic.
Overview
14
14
years of professional experience
Work History
Meat Works Labourer
Anzco Foods Canterbury
Ashburton
01.2021 - 01.2024
- Worked in Lamb Slaughter Department.
- Have experienced working in detain, offal room and green offal room.
- Worked mainly in green offal room, cleaning, disabling and boxing lamb stomach and intestine while over seeing and assisting and training new staff onboard.
- Sorting unwanted lamb lungs, heart, kidney, skirts etc into petfood bins.
- Strapping full boxes, labelling, and lift onto Frame.
- Assist in training new staff on board in the department.
- Maintain Health and Safety measures on worksite.
- Ensuring room is well prepped before and after shift (Pre-op and wash down).
Barista/Cashier/Supervisor
Love Café
Rarotonga
01.2019 - 01.2021
- Place orders with suppliers to maintain par level.
- Process cash payments as well as credit card payments.
- Can work in a team environment.
- Capable of working unsupervised for long periods of times.
- Oversee and help train new staff.
- Manage stock take for inventory.
- Deliver a professional standard of service to customers.
- Maintain a clean and hygienic working station at all times.
- Operate a POS system fluently.
- Excellent time management skills.
DUTY MANAGER
Sails Restaurant and Bar
Rarotonga
01.2010 - 01.2019
- Lead a team of food and beverage staff to deliver a professional standard of service to customers
- Handled cashing up duties, counting cash and reconciling receipts from credit card payments whilst dealing with a POS System.
- Manage stock take levels for the bars.
- Adhered to a strict hygiene standard in all workplace areas.
- Excellent time management skills
- Dealt with any and all complaints in a professional matter.
- Managed two bars.
- Organized rostered shifts for staff.
- Organized private events such as birthdays, weddings, conferences etc. this included the catering of as well as organizing the bar and managing the staff.
Education
National Certificate in Business - First Line Management
01.2018
Diploma - Food and Beverage Service
01.2016
Certificate - Food and Beverage Service
01.2016
International awards - Barista skills
01.2016
NCEA Level 2 -
01.2007
NCEA Level 1 -
01.2006
Skills
- Customer service
- Clean driving record
- Repetitive work
- Team lifting
- Time management
- Positive attitude
Accomplishments
- National Certificate in Business (First Line Management), Level 3, 2018
- International awards in Barista skills, 2016
- Diploma in Food and Beverage Service, Level 2, 2016
- Certificate in Food and Beverage Service, Level 1, 2016
- NCEA, Level 2, 2007
- NCEA, Level 1, 2006
References
- Mark Cavanagh, Production Manager, 033027795, mark.cavanagh@anzcofoods.com
- Debra Reuben, Head Supervisor, 0226836531, DebraMaree.Reuben@anzcofoods.com
- Athanasio Tararo, 68271854
Timeline
Meat Works Labourer
Anzco Foods Canterbury
01.2021 - 01.2024
Barista/Cashier/Supervisor
Love Café
01.2019 - 01.2021
DUTY MANAGER
Sails Restaurant and Bar
01.2010 - 01.2019