Louise Auld
Rangiora,CAN
Summary
Adaptable Office Administrator with over 15 years of experience on single handling running all facets of daily office operation. Willing to take on new tasks with enthusiasm and considered valuable and gifted team player.
Overview
24
24
years of professional experience
Work History
Co Owner /Office Administrator
Prestige Building Services Ltd
Auckland
06.2012 - 03.2018
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, and weekend.
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Executed record filing system to improve document organization and management.
- Processed invoices and expenses using MYOB to facilitate on-time payment.
- Organized and readied end of year financial reports c for submission to accountant.
Office Assistant
A1 Automotive Ltd
New Lynn, Auckland
04.2010 - 03.2013
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Processed invoices and expenses using MYOB to facilitate on-time payment.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Co Owner /Office Administrator
Prestige Rails And Pales Ltd
Auckland
06.2003 - 03.2010
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Executed record filing system to improve document organization and management.
- Processed invoices and expenses to facilitate on-time payment.
- Organized and readied end of year financial reports for accountant.
Customer Service Representative
Carters Henderson
Henderson, Auckland
06.2002 - 06.2003
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Communicated with vendors regarding backorder availability, future inventory and special orders.
- Investigated and resolved customer inquiries and complaints quickly.
- Stocked shelves and managed inventory.
Live-In Nanny
Sally And Darryn Elliott
London, United Kingdom
06.2001 - 06.2002
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Assisted with housework such as laundry and cooking.
- Kept children's areas neat and clean.
- Shopped for supplies, food and clothes for children and family members.
- Established and maintained safe play environment for children.
- Assisted with light housekeeping duties as well as running errands.
Customer Service Representative /Inwards Goods Manager
Carters St Lukes
St Lukes, Auckland
02.1998 - 06.2001
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Communicated with vendors regarding backorder availability, future inventory and special orders.
- Entered orders into Solar computer database system.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Indent Co-Ordinator
Carters St Lukes
St Lukes, Auckland
02.1996 - 11.1996
- Maintained debtor and creditor ledgers.
- Stock Control.
- Resolve customer inquiries.
- Proved successful working within tight deadlines and fast-paced atmosphere
Office Assistant
Astley Automotive Ltd
New Lynn, Auckland
04.1994 - 12.1995
- Interacted with customers by phone, email or in-person to provide information.
- Delivered clerical support by handling range of routine and special requirements.
Filing Clerk
Dalgety Agriculture
Dorset, United Kingdom
08.1994 - 10.1994
- Inputted data such as file numbers, new or updated information or document information codes into computer systems to support document and information retrieval.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
Receptionist Administrator
Autorama LMVD Ltd
New Lynn, Auckland
08.1992 - 08.1993
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Oversaw office equipment maintenance to support continuous and uninterrupted operations.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Waitakere Typing/Clerical Course
Auckland5th Form Certificate -
Kelston Girls High School
Auckland, NZ12.1990
Skills
- Customer Service
- Attention to Detail
- Data Entry
- Multitasking and Prioritization
- Reliable and Punctual
- Accounts Payable and Receivable
- Record Sorting and Filing
Rock n Roll dancing, Automobile enthusiast, Animals and Travelling.
In the last year my husband and I joined a rock n roll dancing club and absolutely love it. We have meet some lovely people in the club. We also purchased a 1967 Mustang to go with the era and are often found cruising meeting up with other club members for a bite to eat.
Timeline
Co Owner /Office Administrator
Prestige Building Services Ltd
06.2012 - 03.2018
Office Assistant
A1 Automotive Ltd
04.2010 - 03.2013
Co Owner /Office Administrator
Prestige Rails And Pales Ltd
06.2003 - 03.2010
Customer Service Representative
Carters Henderson
06.2002 - 06.2003
Live-In Nanny
Sally And Darryn Elliott
06.2001 - 06.2002
Customer Service Representative /Inwards Goods Manager
Carters St Lukes
02.1998 - 06.2001
Indent Co-Ordinator
Carters St Lukes
02.1996 - 11.1996
Filing Clerk
Dalgety Agriculture
08.1994 - 10.1994
Office Assistant
Astley Automotive Ltd
04.1994 - 12.1995
Receptionist Administrator
Autorama LMVD Ltd
08.1992 - 08.1993
Waitakere Typing/Clerical Course
5th Form Certificate -
Kelston Girls High School
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