Louise Auld
Rangiora,CAN
Summary
Adaptable Office Administrator with over 15 years of experience on single handling running all facets of daily office operation. Willing to take on new tasks with enthusiasm and considered valuable and gifted team player.
Overview
24
24
years of professional experience
Work History
Co Owner /Office Administrator
Prestige Building Services Ltd
Auckland
2012.06 - 2018.03
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, and weekend.
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Executed record filing system to improve document organization and management.
- Processed invoices and expenses using MYOB to facilitate on-time payment.
- Organized and readied end of year financial reports c for submission to accountant.
Office Assistant
A1 Automotive Ltd
New Lynn, Auckland
2010.04 - 2013.03
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Processed invoices and expenses using MYOB to facilitate on-time payment.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Co Owner /Office Administrator
Prestige Rails And Pales Ltd
Auckland
2003.06 - 2010.03
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Executed record filing system to improve document organization and management.
- Processed invoices and expenses to facilitate on-time payment.
- Organized and readied end of year financial reports for accountant.
Customer Service Representative
Carters Henderson
Henderson, Auckland
2002.06 - 2003.06
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Communicated with vendors regarding backorder availability, future inventory and special orders.
- Investigated and resolved customer inquiries and complaints quickly.
- Stocked shelves and managed inventory.
Live-In Nanny
Sally And Darryn Elliott
London, United Kingdom
2001.06 - 2002.06
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Assisted with housework such as laundry and cooking.
- Kept children's areas neat and clean.
- Shopped for supplies, food and clothes for children and family members.
- Established and maintained safe play environment for children.
- Assisted with light housekeeping duties as well as running errands.
Customer Service Representative /Inwards Goods Manager
Carters St Lukes
St Lukes, Auckland
1998.02 - 2001.06
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Communicated with vendors regarding backorder availability, future inventory and special orders.
- Entered orders into Solar computer database system.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Indent Co-Ordinator
Carters St Lukes
St Lukes, Auckland
1996.02 - 1996.11
- Maintained debtor and creditor ledgers.
- Stock Control.
- Resolve customer inquiries.
- Proved successful working within tight deadlines and fast-paced atmosphere
Office Assistant
Astley Automotive Ltd
New Lynn, Auckland
1994.04 - 1995.12
- Interacted with customers by phone, email or in-person to provide information.
- Delivered clerical support by handling range of routine and special requirements.
Filing Clerk
Dalgety Agriculture
Dorset, United Kingdom
1994.08 - 1994.10
- Inputted data such as file numbers, new or updated information or document information codes into computer systems to support document and information retrieval.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
Receptionist Administrator
Autorama LMVD Ltd
New Lynn, Auckland
1992.08 - 1993.08
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Oversaw office equipment maintenance to support continuous and uninterrupted operations.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Waitakere Typing/Clerical Course
Auckland5th Form Certificate -
Kelston Girls High School
Auckland, NZ12.1990
Skills
- Customer Service
- Attention to Detail
- Data Entry
- Multitasking and Prioritization
- Reliable and Punctual
- Accounts Payable and Receivable
- Record Sorting and Filing
Rock n Roll dancing, Automobile enthusiast, Animals and Travelling.
In the last year my husband and I joined a rock n roll dancing club and absolutely love it. We have meet some lovely people in the club. We also purchased a 1967 Mustang to go with the era and are often found cruising meeting up with other club members for a bite to eat.
Timeline
Co Owner /Office Administrator
Prestige Building Services Ltd
2012.06 - 2018.03
Office Assistant
A1 Automotive Ltd
2010.04 - 2013.03
Co Owner /Office Administrator
Prestige Rails And Pales Ltd
2003.06 - 2010.03
Customer Service Representative
Carters Henderson
2002.06 - 2003.06
Live-In Nanny
Sally And Darryn Elliott
2001.06 - 2002.06
Customer Service Representative /Inwards Goods Manager
Carters St Lukes
1998.02 - 2001.06
Indent Co-Ordinator
Carters St Lukes
1996.02 - 1996.11
Filing Clerk
Dalgety Agriculture
1994.08 - 1994.10
Office Assistant
Astley Automotive Ltd
1994.04 - 1995.12
Receptionist Administrator
Autorama LMVD Ltd
1992.08 - 1993.08
Waitakere Typing/Clerical Course
5th Form Certificate -
Kelston Girls High School