Louise Brown
Blenheim,,New Zealand
Summary
Committed and friendly individual. Willing to learn new things, and quick to pick up tasks. 21 years of age, and a dedicated team player. I love to learn, and am eager to take on challenges and develop knowledge to improve my skillset.
Overview
5
5
years of professional experience
Work History
Front Office / All Rounder
Hahei Beach Resort
Hahei, New Zealand
10.2021 - 06.2023
- Provided exceptional customer service across multiple channels including face-to-face, online platforms, and phone communication
- Contributed to daily operations by assisting with housekeeping, retail, and cafe functions.
- Gained valuable experience from on-call night shifts.
- Experience with POS and PMS systems.
Laboratory Technician
Wither Hills Vintage Crew 2021
Blenheim, New Zealand
01.2021 - 05.2021
- Collected, labeled and stored lab samples according to laboratory specifications.
- Completed lab tests and communicated results to supervising staff.
- Displayed charisma and energy throughout 12-hour shifts
Waitress
The Good Home Marlborough
Blenheim, New Zealand
12.2018 - 01.2021
- Performed duties as a waitress including crafting cocktails, serving coffee, and providing excellent table service.
- Recipient of the 2019 Employee of the Year award.
Education
NCEA Level 1 - 3 -
Marlborough Girls College
12.2020
Skills
- POS & PSM operation
- Lab Equipment Calibration
- Flexible Schedule
- Telephone Etiquette
- Team player
- Adaptable
- Determined
- Hardworking
- Versatile
- Cooperative
Languages
English
Certifications
- Surf Lifeguard Certificate with Captain achievements
- NZ Drivers License Class 1, manual & automatic.
- Level 1 First Aid Certificate
- Marine VHF Operators Certificate
- Advanced 120 hour TEFL Certification (Teaching English as a Foreign Language)
Volunteer Experience
- Angloville, English Teaching, January 2024. Volunteer job involving 10 hour days, teaching kids aged 12 -18, based in Poland. This position enhanced conversing and leadership skills. Acheived TEFL certificate.
- Berlin Hostel, All Rounder, December 2023 - January 2024. Volunteer position covering various shifts including night reception, cleaning, and frequent guest interaction.
- Sole n Blu Hostel, Morning Volunteer, September 2024 - November 2024. Volunteered here for a short period, involved early mornings, conversing with guests, and food preparation.
- Rarangi Surf Life Saving Club, Surf Lifeguard, Jan 2016 - Feb 2023, Dedicated time and passion into this club from a young age of 5. Transitioned from a trainee to a Lifeguard in 2016 and have partaken in various positions including captaincy and gained leadership skills and communication throughout community service.
Interests
Outdoor activities
Reading
Travelling
Board games
Conversation
References
- Rarangi Surf Club Captain-Taylor Drake, 027 722 9700
- Character Referee -Samara Pontaque, 022 135 6915
- Hahei Beach Resort General Manager - Grant Kilby, +64 27 530 1790, grant@haheiresort.com
Timeline
Front Office / All Rounder
Hahei Beach Resort
10.2021 - 06.2023
Laboratory Technician
Wither Hills Vintage Crew 2021
01.2021 - 05.2021
Waitress
The Good Home Marlborough
12.2018 - 01.2021
NCEA Level 1 - 3 -
Marlborough Girls College
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