Overview
Work History
Skills
Summary - Qualities
Hobbies and Interests
Timeline
Generic

Louise Clark

Flat Bush Botany

Overview

37
37
years of professional experience

Work History

Customer Services

Wurth NZ
01.2021 - Current
  • Sales support for just over 189 Sales Reps.
  • Quoting, Pricing, Car Stock, Credits, Tracking customer orders.
  • Really whatever it takes to make their days run smoothly.
  • Customer Inquires over the phone.
  • Preparing quotes for Carters Building, Peacemakers etc.
  • A large number of Orders stop on Compliance daily and need to be released due to pricing and GP.

Customer Services Officer, Counter Sales

Carters Your Building Partner,
01.2019 - 01.2021

Customer Services /Marketing Administration Assistant

Husqvarna New Zealand/
01.2010 - 01.2019
  • Ability to 0rganise & manage time, take ownership of tasks through to completion
  • Excellent phone manner
  • Account Payable
  • Dealer Projects

Customer Services

Honda Power Equipment / Allpower
01.2009 - 01.2010
  • Customer & Sales Representative Liaison
  • Order Entry and Inventory Control

Telesales Representative - Customer Services

NZ Safety Ltd
01.2002 - 01.2009
  • Customer Services support for 2 Account Managers
  • Averaging 25 phone calls daily to existing customers
  • Achieved a monthly budget of around $80 - $90K
  • Preparing quotes and finding the best pricing for existing & export customers
  • Chasing overdue accounts - Credit Control
  • Taking incoming phone calls
  • Giving advice on what type of safety equipment customers need indifferent situations
  • Liaising with suppliers regarding when orders are due into stock and when seeking information about different products
  • Yearly targets met and exceeded
  • Excellence in customer service
  • Outstanding account retention
  • Up skilled by attending all in house training and seminars

Warehouse Supervisor

Chainsaw and Outdoor Power
01.1994 - 01.2002
  • Customer & Sales Representative Liaison
  • Order and Data Entry
  • Inventory Control
  • Preparing quotes
  • Proven problem-solving skills
  • High competency in all facets of warehousing operations
  • Significant experience and product knowledge in the industry

Warehouse Assistant

Electrolux Group
01.1988 - 01.1994
  • Transferred to Husqvarna NZ from Jonsered Chainsaws as Leading Hand/Store person processing customer orders
  • Receive and process customer orders, computer order entry
  • Customer and dealer liaison

Skills

  • Organisational skills
  • Customer service skills
  • Excellent communication
  • Time management
  • Problem-solving
  • Inventory control
  • Order entry
  • REFEREES
  • Annalea Doherty-Jobes = Senior Accounts Credit Controller (Wurth NZ) 021 02637095
  • Donna Filipaina = Store Manager (Carters Onehunga) 021 366757021
  • Debbie Martin Supply = Chain Co-Ordinator / Customer Services Supervisor (Husqvarna NZ)
  • 021 0471014

Summary - Qualities

  • Decisive
  • Honest
  • Willing to please
  • Great work ethic
  • Fast learner
  • Logical thinker

Hobbies and Interests

All Sports playing and watching

Mindfulness

Spending time with Family and Friends

Playing Football, Netball and also coaching junior kids

Timeline

Customer Services

Wurth NZ
01.2021 - Current

Customer Services Officer, Counter Sales

Carters Your Building Partner,
01.2019 - 01.2021

Customer Services /Marketing Administration Assistant

Husqvarna New Zealand/
01.2010 - 01.2019

Customer Services

Honda Power Equipment / Allpower
01.2009 - 01.2010

Telesales Representative - Customer Services

NZ Safety Ltd
01.2002 - 01.2009

Warehouse Supervisor

Chainsaw and Outdoor Power
01.1994 - 01.2002

Warehouse Assistant

Electrolux Group
01.1988 - 01.1994
Louise Clark