Louise Gada
Titirangi,AUK
Summary
Dynamic professional with a proven track record at Wineworks Auckland, adept in data entry and MS Office, excels in streamlining operations and enhancing efficiency. Skilled in customer service, demonstrating exceptional communication skills and a team-oriented approach. Achieved significant improvements in task completion and client satisfaction, embodying a results-focused mindset.
Overview
13
13
years of professional experience
Work History
Pre Production Co-ordinator
Wineworks Auckland
01.2020 - Current
- Action Bill of Materials and Drygoods in a Timely Manner.
- Change management
- Case counts sent to clients in a timely manner.
- Dealing with different departments to complete tasks.
- Actioning Invoices and Credits - also actioning End of Month tasks.
- Credit Card Management.
- Archiving
- Actioning any Adhoc task giving to me by management.
Warehouse Admin
Wineworks Auckland
01.2011 - 12.2019
- Maintained a clean and organized work area, contributing to an efficient and safe working environment.
- Daily task were the following for Domestic
- Processing Domestic orders via SCALE. Adhering delivery schedules with carriers to ensure on-time delivery of goods while minimizing transportation costs.
- Actioning our KPI pivot tables,
- Communicating with Clients on a daily basis (phone or Email)
- Following up with transporters to ensure orders are being delivered in a timely manner.
- Arranging stock to be collected - if it had been delivered incorrectly or damaged in transit.
- Invoicing clients, actioned damage claims.
- Basic excel skills.
- Monthly archiving.
Customer Services
Bunnings Warehouse
01.2011 - 12.2019
- Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
- Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
Education
Primary ITO Distribution Level 3 -
Primary ITO
2023
Level 1, 2 And 3 -
Marcellin College
Royal Oak, AUK2011
Skills
- Customer Service
- Data Entry
- MS Office
- Detailed
- Excellent communicator
- Team player - happy to work independently as well
Timeline
Pre Production Co-ordinator
Wineworks Auckland
01.2020 - Current
Warehouse Admin
Wineworks Auckland
01.2011 - 12.2019
Customer Services
Bunnings Warehouse
01.2011 - 12.2019
Primary ITO Distribution Level 3 -
Primary ITO
Level 1, 2 And 3 -
Marcellin College
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