Louise Smith
Glen Eden,AUK
Summary
Dynamic Nail Salon Owner Operator with a proven track record at Accent On Nails, excelling in customer relationship building and business growth. Mastered health and safety regulations, alongside artistic nail care services, leading to increased client loyalty and satisfaction. Skilled in both business management and social media promotion, significantly enhancing salon visibility and service offerings.
Overview
16
16
years of professional experience
Work History
Nail Salon Owner Operator
Accent On Nails
Mairangi Bay, AUK
06.2008 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Offered advice and recommended products to improve and maintain nails.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Expanded salon offerings by staying current with industry trends, incorporating new treatments into the service menu as appropriate.
Education
Bachelor Of Arts - 3d Graphic Design
University of Aberdeen
Aberdeen Scotland06.2002
Skills
- Extensions
- Hand and power tools
- Health and Safety Regulations
- Appointment Scheduling
- Business growth and retention
- Equipment Maintenance
- Business Management
- Social Media Promotion
- Financial Management
- Nail care services
- Artistic flair
- Health and safety
- Time Management
- Effective Multitasking
- Willing To Travel
- Manicures and Pedicures
Timeline
Nail Salon Owner Operator
Accent On Nails
06.2008 - Current
Bachelor Of Arts - 3d Graphic Design
University of Aberdeen