Lourens Smit
Upper Hutt,Wellington
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
Work History
Automotive Technician
Armstrongs Nissan
Hutt Central, Wellington
07.2023 - Current
- Communicated repair progress and costs effectively to customers.
- Provided accurate repair time estimates prior to service execution.
- Demonstrated thorough knowledge of safety procedures during repair processes.
- Conducted system analysis and testing to identify and resolve technical inefficiencies.
- Maintained precise records of all completed writing assignments.
Branch Manager
Tonys Tyre Services
Upper Hutt, Wellington
08.2020 - 07.2023
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Assigned duties to employees and examined work for accuracy, neatness and timeliness.
- Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Service Technician
TyrePower
Otahuhu, Auckland
02.2020 - 08.2023
- Enhanced customer service through effective communication with clients to boost repeat business.
- Adhered to all safety regulations, MTA guidelines, and company policies.
- Collaborated with team members to efficiently address sales and service requests.
Workshop Supervisor
TyreMart
Centurion, Pretoria
02.2012 - 12.2019
- Directed preventive, corrective, and predictive maintenance activities to enhance operational reliability.
- Supervised projects to ensure adherence to schedule requirements and quality standards.
- Managed work areas to promote safety and productivity objectives.
- Utilized hands-on leadership to maintain team focus on specific tasks and efficiency.
Mechanic Assistant
A1 Services
Mountainview, Pretoria
03.2010 - 01.2012
- Assisted lead mechanic with routine repairs, focusing on tire changes and battery replacements.
- Collaborated with technicians on service tasks, troubleshooting, and equipment upgrades.
- Executed tire rotations, mounts, and balancing to improve vehicle performance.
- Evaluated brake systems, installing or repairing pads and drums for optimal functionality.
- Inspected vehicles for leaks and replenished fluids as necessary.
Education
Trade Qualified - Automotive Engineering
WelTec
Petone, NZ08-2025
High School Diploma -
High School Pretoria-Tuine
Pretoria Gardens12.2010
Skills
- Work Prioritization
- Regulatory Compliance
- Relationship Building
- Customer Service
- Process Improvement
- Coaching and Mentoring
- Decision Making
- Willing to Learn
- Problem Anticipation and Resolution
- Time Management
Languages
English
Full Professional
Afrikaans
Native/ Bilingual
Reference
- Hendrik Horn 02040201206 (Previous Manager)
- Danuska Mendis 0224600408 (Previous Work Collogues)
- Amit Godara 0225290029 (Previous Employee)
Personal Information
- South Afican born
- New Zealand permanent resident
- 35 years of age Born 24 April 1990
Timeline
Automotive Technician
Armstrongs Nissan
07.2023 - Current
Branch Manager
Tonys Tyre Services
08.2020 - 07.2023
Service Technician
TyrePower
02.2020 - 08.2023
Workshop Supervisor
TyreMart
02.2012 - 12.2019
Mechanic Assistant
A1 Services
03.2010 - 01.2012
High School Diploma -
High School Pretoria-Tuine
Trade Qualified - Automotive Engineering
WelTec