Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Attributes
Languages
References
Timeline
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Loveleen

Hei Hei,Christchurch

Summary

I possess transferable attributes that lend themselves well to various positions. With a caring and helpful personality, I excel at assisting individuals in diverse situations. My self-confidence and leadership qualities contribute to effective management. Notable strengths include exceptional people skills across all age groups, strong organizational and leadership abilities, and a natural inclination towards initiative and adaptability. Committed to providing friendly and professional customer service, I thrive in roles that require hard work, physical fitness, flexibility, and a positive attitude towards shifting responsibilities. Embodying core values of quick learning, hard work, honesty, teamwork, punctuality, and discipline.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Tsb living Christchurch limited
Wigram, Christchurch
05.2024 - Current
  • Take all incoming calls, processing and placing orders and creatively solving problems independently delivering quick responses to customer queries
  • Meet sales KPI's on a daily basis
  • Call and upsell to customers as per call schedule
  • Calling all lapsed customers from the prior month, and maintain follow-ups with potential customers
  • Taking a planned approach to commercially selling the full range of company products
  • Troubleshoot any queries that customers may have
  • Ensure any issues that arise are responded to or escalated accordingly
  • General administration and maintenance of the website as required.

Cutomer Service & Beautsiaon

ICS SIRSA PVT, LTD.
Sirsa, Haryana, India
01.2023 - 02.2024
  • Manage and interact with clients
  • Administer hair chemical treatments and other related services
  • Perform haircuts.

Education

Bachelor of Arts - Political Science

M.P. Collage For Women
Sirsa Haryana
07-2022

High school -

Shah Satnam ji girls school
Haryana, India
01.2019

Skills

  • Interpersonal Skills
  • Communication
  • Negotiation
  • Relationship skills
  • Problem solving
  • Decision making
  • Positive working environment
  • Teamwork
  • Adaptability
  • Building relationships
  • Sales skills
  • Customer service skills
  • Organizational skills
  • Planning
  • Coordinating
  • Time management
  • Leadership skills
  • Integrity
  • Honesty
  • Tenacity
  • Financial structure
  • Work ethic
  • Attention to detail
  • Problem-solving
  • Working under pressure
  • Dependability
  • Reliability
  • Self-motivation
  • Loyalty
  • Flexibility
  • Open-mindedness
  • Meeting deadlines

Hobbies and Interests

  • Interacting with people
  • Travelling
  • Reading books
  • Learning new skills

Attributes

  • Works with a high level of integrity, honesty, tenacity to achieve results
  • Contribute efficiently to the growth of a Business sector with adequate financial structure
  • A professional approach combined with a very high work ethic and attentiveness to detail
  • Natural leadership skills and co-operative and supportive within a team setting
  • Competent in fixing the problems and good at working under pressure
  • Totally dependable and reliable in all situations
  • Self-motivated and loyal to organisational goals
  • Flexible, versatile and adaptable with a professional and physically fit outlook
  • Natural ability to work with an open mind to change
  • Have an ability to work to deadlines and within timescales

Languages

English
Professional
Punjabi
Professional
Hindi
Professional

References

References available upon request.

Timeline

Customer Service Representative

Tsb living Christchurch limited
05.2024 - Current

Cutomer Service & Beautsiaon

ICS SIRSA PVT, LTD.
01.2023 - 02.2024

Bachelor of Arts - Political Science

M.P. Collage For Women

High school -

Shah Satnam ji girls school
Loveleen