Lovely Angel Navarete Sta Ana
Avondale,Auckland City
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Family business experience
Trace's Kitchen LTD
01.2021 - Current
- Managing my Mom's business at the night markets in Henderson, Papatoetoe, Silverdale, Pakuranga, Mt Wellington and Botany town centre.
- Fixing business scope operations around the template food control plan alongside my mom and Auckland council.
- From paperwork to physically being involved within the operations ensuring all criterias of making sure we deliver the safest and best quality food to all our customers within the local night markets and cater.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Completed day-to-day duties accurately and efficiently.
Barista
McDonalds
Henderson , Auckland
04.2023 - 08.2023
- Prepared and served a variety of coffee beverages and snacks.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated coffee machines and equipment efficiently during peak hours.
- Assisted customers with menu selections and provided product recommendations.
- Handled cash transactions accurately at the register during busy shifts.
- Collaborated with team members to ensure smooth service operations.
- Managed inventory levels by restocking supplies as needed throughout shifts.
- Trained new employees on beverage preparation and customer service standards.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Door-to-Door Sales Agent
ASAP Marketing
New Market, Auckland
02.2022 - 04.2022
- Engaged potential customers through door-to-door interactions to promote services.
- Demonstrated product knowledge to effectively address customer inquiries and concerns.
- Developed rapport with community members to foster trust and enhance sales opportunities.
- Conducted market research to identify target neighborhoods and optimize sales strategies.
- Maintained accurate records of customer interactions and feedback for future reference.
- Collaborated with team members to share best practices and improve overall performance.
Crew member
Carls Jr
Avondale
01.2021 - 01.2022
- Providing customer service ensuring all customers are satisfied
- Maintaining a clean work space for colleagues, myself and customers
- Opening and closing store
- Handling Cash/eftpos transactions
- I had to switch to another job as Carl's Jr. Avondale was closing to become KFC so I had to transfer to Taco Bell.
- Prepared and assembled food items according to standardized recipes.
- Provided exceptional customer service by addressing inquiries and handling orders.
Crew Member
Taco Bell
New Lynn
01.2021 - 01.2022
- Maintained cleanliness and organization of workstations during shifts.
- Assisted customers with orders, ensuring a positive dining experience.
- Followed health and safety guidelines to ensure food quality and safety standards.
- Trained new crew members on procedures and best practices for efficiency.
- Handled cash register transactions accurately while providing excellent customer service.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Prepared and assembled food items according to company standards.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Crew member
Texas Chicken
Westgate
01.2019 - 01.2021
- Taking drive-through orders
- Front - of the house orders
- Customers Satisfaction
- Advising customers of promotions
- After just a few weeks, I quickly adapted to back-of-the house production and learned how to acquire new skills in a fast-paced environment.
- Maintained cleanliness and organization of workstations during shifts.
- Prepared and assembled food items according to standardized recipes.
- Operated kitchen equipment safely while adhering to health regulations.
Education
NCEA LEVEL 1, 2 AND 3 -
Avondale College
01.2020
Skills
- Customer service
- Cash handling
- Team collaboration
- Inventory management
- Food safety compliance
- Sales techniques
- Customer relationship management
- Problem solving
- Time management
- Adaptability
- Attention to detail
- Critical thinking
- Relationship building
- Dependable and responsible
- Teamwork and collaboration
- Multitasking Abilities
- Friendly, positive attitude
- Excellent communication
References
- Dennis Sulit, Family Friend, +64 22880 0009
- Joshua Marshman, Taco Bell Manager, +64 22197 1595
Languages
- Tagalog
- English
Languages
English
Professional
Tagalog
Professional
Certification
Drivers License
Timeline
Barista
McDonalds
04.2023 - 08.2023
Door-to-Door Sales Agent
ASAP Marketing
02.2022 - 04.2022
Family business experience
Trace's Kitchen LTD
01.2021 - Current
Crew member
Carls Jr
01.2021 - 01.2022
Crew Member
Taco Bell
01.2021 - 01.2022
Crew member
Texas Chicken
01.2019 - 01.2021
NCEA LEVEL 1, 2 AND 3 -
Avondale College