Lowrie Williams

• Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
• Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
• Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
• Improved office efficiency by implementing new filing systems and document management processes.
• Assisted in the development of company policies and procedures, contributing to a more organized work environment.
• Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
• Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
• Served as a liaison between departments to facilitate effective communication throughout the company.
• Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
• Aided in the recruitment process by assisting the HR Dept advertise vacancies on various job sites and social media platforms and scheduling interviews, .
• Provided professional executive administration support during board and senior management meetings, including agenda preparation, minute-taking duties and ensuring follow up and reminder of actions for the next meeting.
• Handled confidential and sensitive information with discretion and tact.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Screened calls and emails and responded accordingly to support executive correspondence.
• Updated spreadsheets and created presentations to support executives and boost team productivity.
• Transcribed meeting minutes to support sales, business development and senior management teams.
• Developed and maintained automated alert systems for important deadlines.
• Filed paperwork and organized computer-based information.
• Updated and maintained confidential databases and records.
• Worked with senior management to initiate new projects and assist in various processes.
• Handled logistics, catering, agendas and travel arrangements for meeting and event planning for the CEO and Senior Management Team.
• Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
• Coordinated events and worked on ad hoc projects.
• Wrote reports, executive summaries and newsletters.
• Created and managed the Patchell Group Social Media pages as well as maintaining and editing the Patchell Group website.

During my time in this role, consultant utilisation has improved by 50% and I have seen our department through a challenging financial period. My responsibilities include;

• Sole resource manager for the financial services practice

◦ Pro-active liaison with other resource managers across the company.

◦ Management of the sales and resourcing pipeline meeting with management consultants

and partners.

◦ Monitoring & forecasting of consultants utilisation.

◦ Understanding and managing the prioritisation of managing assignments.

◦ Working to tight deadlines under pressure.

◦ Managing the tailoring of CVs of the consultants ensuring they are fit for purpose and

resource requests.

◦ Managing partners and interactions with senior clients.

◦ Interact directly with key clients to manage key accounts.

◦ Co-ordinate non-chargeable work, training & business development.

• Assisting the Technical Director and the whole Technical Dept (which included Tax,

Financial Reporting) as part of the Admin Team

• Client liaison with various companies on behalf of ACCA Technical Department

• Diary management, arranging meetings and general administrative duties
• Arranging extensive travel arrangements for the department and committee members
• Raising PO’s on the Oracle Financial System for all invoices and expense claims
• Taking minutes at various company meetings

• Creating reports and typing of correspondence and other documents

• Improved customer satisfaction by efficiently processing insurance claims and inquiries.
• Streamlined office procedures for faster document processing and increased productivity.
• Reduced claim errors by meticulously reviewing policyholder information and data entry.

• Arranged surveys and audits for a fleet of ships that included communicating with International shipping companies and organizing travel arrangements for superintendents and fleet managers
• Responsible for completing expenses, updating spreadsheets, typing and filing correspondence, producing reports and taking meeting minutes

• Was an extremely reactive environment requiring initiative, flexibility and the ability toprioritise.