Lu Chen
Auckland,Glenfield
Summary
Outgoing Fast Food Worker with background in foodservice settings. Well-organized and hardworking with passion for customer satisfaction. Talented at multitasking and remaining calm when handling many orders during busy hours.
Overview
4
4
years of professional experience
Work History
Crew Member
7-11 Convenience Store
10.2018 - 06.2019
- Responsible for cashiering and counting goods
- Collaborated with team members to complete orders.
- Assisted other team members in achieving goals.
- Packaged menu items into bags and placed drink orders into carriers.
- Observed customer purchases in line and differentiated between standard portions.
Crew Member
Haidilao Hotpot
10.2021 - 05.2022
- Took over 50 orders per day.
- Worked well with teammates and accepted coaching from the management team.
- Took orders, prepared meals, and collected payments.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Loaded food, dishes, and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Education
Bachelor of Engineering - Landscape Architecture
Jinan University
Guangdong, China06.2022
Master of Management - Marketing
Massey University
Auckland11.2024
Skills
- Speaking
- Workplace Efficiency
- Willingness to Learn
- Taking Orders
- Alcohol Service
- Managing Orders and Deliveries
- Systems Analysis
- Learning Strategies
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Hobbies
- Fitness
- Basketball
- Skateboard
- Climbing
- Socialization
Timeline
Crew Member
Haidilao Hotpot
10.2021 - 05.2022
Crew Member
7-11 Convenience Store
10.2018 - 06.2019
Bachelor of Engineering - Landscape Architecture
Jinan University
Master of Management - Marketing
Massey University
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