Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
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Lu Chen

Auckland,Glenfield

Summary

Outgoing Fast Food Worker with background in foodservice settings. Well-organized and hardworking with passion for customer satisfaction. Talented at multitasking and remaining calm when handling many orders during busy hours.

Overview

4
4
years of professional experience

Work History

Crew Member

7-11 Convenience Store
10.2018 - 06.2019
  • Responsible for cashiering and counting goods
  • Collaborated with team members to complete orders.
  • Assisted other team members in achieving goals.
  • Packaged menu items into bags and placed drink orders into carriers.
  • Observed customer purchases in line and differentiated between standard portions.

Crew Member

Haidilao Hotpot
10.2021 - 05.2022
  • Took over 50 orders per day.
  • Worked well with teammates and accepted coaching from the management team.
  • Took orders, prepared meals, and collected payments.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Loaded food, dishes, and utensils on carts and trays to transport from designated food preparation areas to designated tables.

Education

Bachelor of Engineering - Landscape Architecture

Jinan University
Guangdong, China
06.2022

Master of Management - Marketing

Massey University
Auckland
11.2024

Skills

  • Speaking
  • Workplace Efficiency
  • Willingness to Learn
  • Taking Orders
  • Alcohol Service
  • Managing Orders and Deliveries
  • Systems Analysis
  • Learning Strategies

Languages

Chinese (Mandarin)
Native or Bilingual
English
Full Professional

Hobbies

  • Fitness
  • Basketball
  • Skateboard
  • Climbing
  • Socialization

Timeline

Crew Member

Haidilao Hotpot
10.2021 - 05.2022

Crew Member

7-11 Convenience Store
10.2018 - 06.2019

Bachelor of Engineering - Landscape Architecture

Jinan University

Master of Management - Marketing

Massey University

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Lu Chen