Summary
Overview
Work History
Education
Skills
References
Timeline
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LUCA SUTHERLAND

LUCA SUTHERLAND

Lower Hutt,WGTN

Summary

As a fitness enthusiast, I bring exceptional customer service and technical expertise. I am dedicated to making clients feel welcome and at ease, upholding stringent health and safety standards, and providing support and advice on equipment use. I am driven, well-organized, and diligent, with a passion for gym and fitness activities.

Overview

1
1
year of professional experience

Work History

Barber Work Experience

Barber King
Lower Hutt
12.2023 - 02.2024
  • Delivered exceptional assistance and recommendations to clients resulting in a high rate of repeat customers.
  • Engaged with clients from various backgrounds and delivered haircuts, beard trims, and exemplary customer service.
  • Resolved customers concerns with knowledgeable and professional approach.
  • Maintained safe and healthy environment while identifying hazards and reporting them to the Manager.
  • Sanitized workstations and salon equipment to reduce risk of infection.
  • Inspected equipment regularly to ensure proper functioning before use.
  • Contributed to the success of Barber King by providing quality haircuts under the supervision of the Lead Barber.
  • Performed administrative duties.
  • Completed cash and EFTPOS transactions.

Student Barber

Whitireia
Wellington
04.2023 - 11.2023
  • Worked in a walk-in barbershop environment at Whitireia, completing 8-hour shifts for 3 days every week.
  • Maintained cleanliness of the barber station, including sterilizing tools and sanitizing work areas.
  • Ensured all safety precautions were taken while performing haircuts.
  • Inspected equipment regularly to ensure proper functioning before use.
  • Performed various cuts, trims and shaves using clippers, scissors and razors.
  • Communicated effectively with customers to create a pleasant experience.
  • Resolved customers concerns with knowledgeable and professional approach.
  • Managed cash register transactions accurately.

Checkout Operator

Countdown Supermarket
Paraparaumu
  • Worked 8-hour shifts for 3 days per week.
  • Operated checkout system efficiently and competently.
  • Managed cash and electronic transactions.
  • Provided exceptional customer service by effectively communicating with the public in a polite and professional manner.
  • Managed and upheld health and safety protocols at work station and store.
  • Executed assigned duties as required.

Education

NZ Drivers License -

Learner
03-2024

New Zealand Certificate in Commercial Barbering, Level 4 -

Whitireia New Zealand

NZQA Level 2 -

Certificate of Completion, Hillary Outdoor Education Course -

Certificate of Completion, Outward Bound -

Skills

  • Positive and professional
  • Administrative Support
  • Technical Support
  • Security understanding
  • Tech-Savvy
  • Scheduling appointments
  • Equipment operations
  • Correspondence Management
  • Performance Improvement
  • Organization skills
  • Information Protection

References

  • Ainslie Sauvao - Deputy Principal (Pastoral and Wellbeing), Biology, Science Teacher, Whitby Collegiate, 04 234 1070, ainslie.sauvao@whitbycollegiate.school.nz
  • Jo Rush - Personal Trainer - Wellington Boxing Gym, 027 419 9098, jorush888@gmail.com

Timeline

Barber Work Experience

Barber King
12.2023 - 02.2024

Student Barber

Whitireia
04.2023 - 11.2023

Checkout Operator

Countdown Supermarket

NZ Drivers License -

Learner

New Zealand Certificate in Commercial Barbering, Level 4 -

Whitireia New Zealand

NZQA Level 2 -

Certificate of Completion, Hillary Outdoor Education Course -

Certificate of Completion, Outward Bound -

LUCA SUTHERLAND