Lucas Amaya
Auckland,147B Spinella Drive
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at Ghost Donkey. Proven ability to resolve customer complaints effectively while maintaining a friendly and outgoing demeanor. Strong math skills complemented by a creative approach to enhancing product displays, ensuring a positive shopping experience for all patrons.
Overview
3
3
years of professional experience
Work History
Kitchen Porter, Floor Staff
Ghost Donkey
01.2024 - Current
- Stocked shelves with dry goods for use by cooks and chefs.
- Assisted cooks with preparing meals according to recipes.
- Operated dishwashing machines to clean dishes, glasses, utensils.
- Restocked refrigerators with necessary ingredients as needed throughout service hours.
- Operated electronic equipment such as scanners, credit card machines and cash registers.
- Processed payments using cash registers or point-of-sale systems.
- Resolved customer complaints in a professional manner.
Coffee Shop Assistant
Andariego Coffee
Santiago, Chile
04.2022 - 04.2023
- Maintained regular and consistent attendance and punctuality
- Cleaned counters, machines, utensils, and seating areas daily
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Packaged bagels, muffins and other food items for customer purchase
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins
- Coffee packaging and storage
Education
Exchange -
Takapuna Grammar School
Takapuna, NZ11-2023
High School Diploma -
Colegio Santa Maria De La Florida
Santiago, Chile11.2023
Skills
- Good Math Skills
- Friendly and Outgoing
- Exceptional Customer Service
- Curious and Creative
Languages
- English, Professional Working
- Spanish, Native or Bilingual
Languages
English B1
Professional
References
Robert Charles, "Head Chef" at Ghost Donkey, robertcharles1981@gmail.com/021911449
Christian Schmücker "Venue Manager" at Ghost Donkey, Cgschmuecker@gmail.com/0273213394
Timeline
Kitchen Porter, Floor Staff
Ghost Donkey
01.2024 - Current
Coffee Shop Assistant
Andariego Coffee
04.2022 - 04.2023
Exchange -
Takapuna Grammar School
High School Diploma -
Colegio Santa Maria De La Florida
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