Lucas Areces
Christchurch,Canterbury
Summary
Enthusiastic Waiter knowledgeable in upselling and building rapport with clients. Talented people person with two years of experience working in hospitality environments. Keen to further career in fine-dining industry. Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Overview
2
2
years of professional experience
Work History
Front of House Team Member
Medeterranian Food Co
Christchurch, New Zealand
01.2021 - Current
- Maintained attractive, clean and orderly spaces, creating a welcoming atmosphere for customers.
- Greeted customers warmly and professionally on arrival, promptly directing to allocated tables.
- Operated POS systems effectively, accurately processing numerous customer bill payments.
- Confidently managed customer requests by listening actively to concerns and providing positive solutions.
- Managed customer-related issues following company policies and procedures.
- Collaborated across team to achieve productivity and efficiency.
English Language Teacher
Desert king
Vina Del Mar, Chile
04.2022 - 12.2022
- Built student confidence and competence through targeted exam preparation and compassionate guidance.
- Built student awareness of tone, style and register to deliver high-quality verbal and written work for various purposes.
- Taught text analysis and evaluation skills, ensuring considered interpretation of linguistic techniques.
- Created vibrant learning atmosphere through interactive exercises and discussions.
Education
bachelor of architecture - architecture
Ara instutue of canterbury
Christchurch, Canterbury 03/2021 -
Skills
- Time management
- Barista experience
- Efficient under pressure
- FOH procedures
- Menu knowledge
- Guest rapport
- Food and beverage service
- Highly responsible and reliable
Languages
French
Advanced
Spanish
Native
Timeline
English Language Teacher
Desert king
04.2022 - 12.2022
Front of House Team Member
Medeterranian Food Co
01.2021 - Current
bachelor of architecture - architecture
Ara instutue of canterbury
03/2021 -
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