Dynamic professional with a proven track record in laboratory and operational management, notably at Qualtia Alimentos. Expert in microbial identification and sterility testing, coupled with exceptional problem-solving abilities. Achieved significant improvements in laboratory process flow and customer satisfaction. Skilled in maintaining high safety standards and equipment calibration, ensuring top-notch quality and efficiency.
Responsible for supporting the daily operations by managing staff, customer service, assisting with budgeting, recruiting new employees, resolving customer complaints, and ensuring smooth running of the business.