Lucia Bell
Auckland,New Zealand
Summary
Personally I am known for adaptability and strong teamwork, I leverage my organizational skills and product knowledge to enhance customer experiences and foster loyalty. Committed to delivering exceptional results in fast-paced environments. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Confident Student passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Brings outstanding computer and communication skills. Knowledgeable Student talented at learning quickly and adding value to any team. Strong history of successful projects using leadership, communication, and teamwork to complete tasks. Solid academic achievement paired with demonstrated commitment and integrity.
Overview
8
8
years of professional experience
Work History
Retail assistant
Huffer House NZ
12.2024 - Current
- Company Overview: New Zealand Fashion label
- Delivered exceptional customer experiences, fostering loyalty and repeat business.
- Developed strong product knowledge to match customer needs with Huffer's innovative designs.
- Consistently met sales targets through effective upselling and cross-selling techniques.
- Maintained a visually appealing store aligned with Huffer's branding and merchandising standards.
- Supported stock management by restocking efficiently and ensuring inventory accuracy.
- Collaborated closely with team members to achieve store goals and uphold Huffer's community values.
- New Zealand Fashion label
Support Worker
Enliven - Disability Support Services
03.2023 - Current
- Provided care and support for a child with autism and ADHD, tailoring activities to their needs and promoting a positive, structured environment.
- Developed strong communication and patience by actively listening, understanding sensory sensitivities, and adapting interactions accordingly.
- Assisted with daily routines, emotional regulation strategies, and social skill development to enhance the child's well-being and independence.
- Collaborated closely with the family to implement consistent support strategies and contribute to a nurturing home environment.
- Demonstrated flexibility and problem-solving by adjusting approaches based on the child's mood, needs, and behavioral patterns.
Education Officer
UNYouth (NZMP)
03.2025 - 08.2025
- Company Overview: NZ Model Parliament
- Created and produced interesting instructional materials about the parliamentary process in Aotearoa, covering select committees, coalition building, and the bill-making process.
- Oversaw the development of interactive workshops aimed at encouraging political literacy and civic involvement in secondary school pupils (Years 9-13).
- Worked/working with a varied committee to guarantee that the program's content encouraged inclusive, culturally sensitive learning and matched Te Tiriti
- Waitangi values.
- Accessible policy materials and simulations to enhance students' comprehension of national and global governance.
- Helped with communications, resource management, and logistical preparation for a multi-day national youth event.
- NZ Model Parliament
Retail assistant
SEED Heritage
03.2024 - 12.2024
- Company Overview: Australian fashion retailer
- Working with customers to provide excellent customer service including listening to their requirements, making suggestions, addressing concerns, resolving issues, and sometimes handling difficult situations.
- Understanding and meeting sales targets by prioritising tasks, managing workload efficiently, and flexibly adjusting to changing circumstances such as busy periods or new product launches.
- Collaborating with colleagues to achieve common goals and contributing to a positive work environment.
- Ensuring accuracy in tasks like handling cash transactions, organising merchandise, and maintaining store cleanliness.
- Australian fashion retailer
Poll Worker
New Zealand Electoral Commission | Te Kaitiaki Take Kōwhiri
09.2023 - 10.2023
- Achieving a high work rate under pressure to set up polling stations, assist voters with registration and ballot casting, and ensure.
- Providing meticulous attention to detail to ensure that electoral laws and regulations were adhered to throughout.
- Taking direction and implementing tasks to the satisfaction of the team lead.
Campaign Staff
New Zealand National Party - Ilam Electorate
06.2023 - 08.2023
- Working closely with party members and leaders to understand their vision and goals.
- Participating in discussions and workshops with them on policy development, communication strategies and coalition building.
- Collaborated with party members and leaders to understand their vision and goals.
- Participated in policy development, communication strategies, and coalition-building discussions and workshops.
- Assisted the Electorate Manager in organizing communication activities, including door knocking and flyer distribution.
- Gained insights into the operations of a high-profile electorate office during the pre-election period.
Swim instructor
Trent Bray Swim School
10.2017 - 12.2022
- Planning classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Providing in-the-moment adaptive teaching techniques to different learning styles, positive reinforcement and motivation to increase student confidence and performance.
- Clearly and positively communicating with parents to ensure expectations were met and exceeded.
- Preparation of individualised swim training reports for each student to enable me and parents to track progress, work together on issues and develop lesson plans based on individual student needs.
Lifeguard Patrol
Kohimarama Swim Series
11.2018 - 04.2020
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Responded to emergency situations in a timely, efficient manner.
- Educated patrons on safety protocols and enforced safety rules.
Education
Master of Arts - Policy And Governance
University of Canterbury
Christchurch, New Zealand, NZ03-2026
Bachelor of Arts - Political Science, International Relations, Sociology
University of Canterbury
Canterbury 04-2025
NCEA level 1,2, and 3 -
Baradene College of the Sacred Heart
Auckland, New ZealandSkills
- Learning new things
- Positive mindset
- Solutions-oriented
- Well-organised
- Reliable
- Health management
- Teamwork
- Quick learner
- Adaptable
- Flexible
- Writing
- Organising
- Microsoft applications
References
Available on Request
Personal Information
Age: 21
Timeline
Education Officer
UNYouth (NZMP)
03.2025 - 08.2025
Retail assistant
Huffer House NZ
12.2024 - Current
Retail assistant
SEED Heritage
03.2024 - 12.2024
Poll Worker
New Zealand Electoral Commission | Te Kaitiaki Take Kōwhiri
09.2023 - 10.2023
Campaign Staff
New Zealand National Party - Ilam Electorate
06.2023 - 08.2023
Support Worker
Enliven - Disability Support Services
03.2023 - Current
Lifeguard Patrol
Kohimarama Swim Series
11.2018 - 04.2020
Swim instructor
Trent Bray Swim School
10.2017 - 12.2022
Master of Arts - Policy And Governance
University of Canterbury
Bachelor of Arts - Political Science, International Relations, Sociology
University of Canterbury
NCEA level 1,2, and 3 -
Baradene College of the Sacred Heart
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