Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

LUCIA RUDD

Summary

As a highly motivated individual I have been well known in my previous employment as someone who has a strong work ethic. I am reliable and approachable. I love working within a team but am also happy working as an individual. From my previous studies and employment, I understand the inner workings of a team and the importance of working together. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude, with willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Head Chef/FOH Team Member

Little Guy Bagel & Brew
04.2022 - Current
  • Complied with health and safety codes to protect staff and customers.
  • Packaged and labeled food prep with accurate descriptions and ingredients.
  • Kept track of inventory and stock levels.
  • Served many customers daily with professional and effective customer service.
  • Memorized and prepared all the bagels on the menu.
  • Cleaned and sanitized workplace and equipment.
  • Cultivated warm relationships with regular customers.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.

Receptionist

Aspire Health & Sports
12.2019 - 01.2021
  • Answering phone calls
  • Managing customer queries and complaints
  • Prospect tours
  • Sale of memberships
  • General administration duties, such as filing and data entry
  • Money handling
  • Customer service
  • Liaised with sub-contractors to Aspire
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Assisted with onboarding new clients and securing paperwork completion.

Barista

Quench Cafe
03.2020 - 06.2020
  • Sale of food and beverage
  • Money handling & cash reconciliations at the end of shift
  • Customer service
  • Dish washing
  • Cleaning
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Wait Staff & Customer Service

Last Gasp Cafe
08.2018 - 11.2018


  • Volunteer work to gain work experience
  • Sale of food and beverage
  • Money handling
  • Customer service
  • Dish washing
  • Cleaning

Education

Certificate In Art & Design -

Toi Ohomai
07.2021

NCEA Level 2 -

Toi Ohomai
07.2019

Barista Certificate -

Pacific Coast Technical Institute
04.2019

Skills

  • I pride myself in having a strong work ethic
  • I have a passion for helping people
  • I have great initiative and high attention to detail
  • Exceptional customer service skills
  • Effective communication skills
  • Efficient time management and organisational skills
  • I maintain an active and healthy lifestyle
  • I have an extensive range of knowledge around fashion & pop culture
  • I enjoy cooperating in a team
  • Store opening and closing skills

Certification

NCA LEVEL 2, TOI OHOMAI - APRIL 2019

BARISTA CERTIFICATE, PASIFIC COAST TECHNICAL INSTITUTE

References

  • Alison Whitschke

Sales Manager at Aspire Health & Sports

027 579 4654

  • Lynne Zuercher

Manager of Last Gasp Cafe

027 659 0011

Timeline

Head Chef/FOH Team Member

Little Guy Bagel & Brew
04.2022 - Current

Barista

Quench Cafe
03.2020 - 06.2020

Receptionist

Aspire Health & Sports
12.2019 - 01.2021

Wait Staff & Customer Service

Last Gasp Cafe
08.2018 - 11.2018

Certificate In Art & Design -

Toi Ohomai

NCEA Level 2 -

Toi Ohomai

Barista Certificate -

Pacific Coast Technical Institute

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LUCIA RUDD