Lucia Spicer
NZ,Hamilton
Summary
Dedicated professional experienced in diverse industries with a focus on community engagement. Developed strong communication and decision-making skills, fostering positive outcomes in both independent and collaborative settings. Committed to continuous growth and learning in a stable work environment.
Overview
5
5
years of professional experience
Work History
Residential Youth Worker
Oranga Tamariki
Hamilton, WKO
02.2025 - Current
- Supported youth in daily living activities and structured routines to foster personal development.
- Implemented behavior management strategies to address challenging behaviors.
- Monitored safety and assessed risk during community outings to ensure youth well-being.
- Documented progress and reported significant behavioral changes to inform care strategies.
- Escorted youth to court appointments, ensuring timely arrival.
- Participating in courses and online modules to enhance my role as a Youth Worker
Employment Consultant
Workwise
Hamilton, WKO
08.2024 - 02.2025
- Manage a caseload of clients
- Meet with clients weekly to plan their journey regarding their readiness to seek employment.
- Guided clients in crafting CVs and conducting mock interviews to enhance interview preparedness.
- Assisted clients in creating CVs and conducting mock interviews.
- Supported individuals in overcoming challenges (mental health, homelessness, MOJ history) to successfully reintegrate into the workforce.
- Employer approaching - Approach local businesses to learn more about their business and hiring needs.
- Make referrals to Kirikiriroa Marae to help our people gain their license.
- Take referrals from Te Whatu Ora, Hauora and The People's Project.
Armored Vehicle Operator
ACM
Hamilton, WKO
04.2024 - 08.2024
- Loaded armored vehicles with equipment and money to ensure timely completion of daily services.
- Transported notes and coins between client premises in Waikato and Bay of Plenty, ensuring secure and accurate transactions.
- Following security and operational procedures and rules.
- Adhered to security and operational procedures to maintain safety and compliance.
Whanau Navigator
Te Whatu Ora
Hamilton, WKO
03.2022 - 03.2024
- Working with Whanau as we did contact tracing for COVID-19.
- Assessed needs of Whanau to provide support for safe isolation, including RAT tests, hygiene packs, kai packs, medication, and accommodation.
- Completed referrals for kai parcels through Here 2 Help U, ensuring families received essential food support.
- Collaborated with doctors to determine necessary medications for COVID-positive families based on direct conversations.
- Assisted nurses by delivering immunization forms to households and attending school lessons about immunizations.
- Supported Healthy Homes initiative by delivering essential items to Whanau in need across Waikato, including sheets, pillows, comforters, and heaters.
Receptionist/Track Marshal
Blastacars Drift Karts
Hamilton, WKO
12.2021 - 03.2022
- Monitored races on track to ensure safety and adherence to regulations.
- Displayed warning signs to enforce rules and maintain safety during races.
- Directing customers back into the pit once races were over
- Ensured customer compliance with weight limits, facilitated registration, verified appropriate footwear, managed personal belongings in lockers, and distributed hair nets.
- Taking them through the Health and Safety video.
- Demonstrating how to reverse the kart and fitting on helmets.
- Managed opening and closing procedures for the facility.
Bartender FOH
Whatawhata Backyard Gastropub
Whatawhata, WKO
03.2021 - 12.2021
- Oversaw front of house operations to ensure smooth service and customer satisfaction
- Efficiently opened and closed the bar to prepare for service and ensure compliance with operational standards
- Made sure the bar was stocked with liquor, juices and garnishes
- Taking food orders and making drinks
- Running food and clearing tables
- Managed cash handling duties to maintain financial accuracy and accountability
- Operated wholesale and bar
Education
Can provide References upon request
Skills
- Following safety regulations
- Decision-making capabilities
- Understanding systems
- Fast learner
- Great time management
- Cultural awareness
- Relationship building
- Team collaboration
- Adaptability
- Friendly & positive attitude
- Great communication
- People skills
- Organizational skills
- First aid certification
Timeline
Residential Youth Worker
Oranga Tamariki
02.2025 - Current
Employment Consultant
Workwise
08.2024 - 02.2025
Armored Vehicle Operator
ACM
04.2024 - 08.2024
Whanau Navigator
Te Whatu Ora
03.2022 - 03.2024
Receptionist/Track Marshal
Blastacars Drift Karts
12.2021 - 03.2022
Bartender FOH
Whatawhata Backyard Gastropub
03.2021 - 12.2021
Can provide References upon request