Luciana Hoeft

• Developed and maintained emergency response plans to promote fast and effective action during crises.
• Enhanced patient care by conducting thorough assessments and implementing appropriate interventions in emergency situations.
• Maintained a safe and compassionate environment for patients and family members during high-stress medical emergencies.
• Delivered high-quality patient education on disease management, medication administration, and lifestyle modifications to promote wellness and prevent hospital readmissions.
• Advocated for patients'' rights and needs with healthcare providers to ensure proper treatment plans were followed according to established protocols.
• Supported quality improvement initiatives within the Emergency Department through participation in data collection efforts aimed at optimizing processes and workflows involved in patient care delivery.
• Effectively managed high-stress situations, maintaining a calm demeanor while providing appropriate emotional support to patients experiencing medical crises.
• Evaluated patient histories, complaints, and current symptoms.

I started work as a private nanny in 2020 for a well known family friend, this was every week for a couple days which eventually lead to overnights and daycare pickups to a few days a week (some even longer). I have plenty of experience looking after Nieces and nephews from a young age, ages ranging from Newborn to 15 years old. I stick to a very tight schedule with routines as I believe that is top priority for child development, as a student nurse my first aid is up to date and valid and their health is my top priority.

Here are some skills I have within this field.

• Assisted children with homework assignments and special projects across different subjects.
• Taught children everyday skills and language.
• Monitored schedules to maintain sleeping, eating, and school schedules for children.
• Built positive and nurturing environments to support child social and emotional growth.
• Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
• Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
• Studied and took notes from parents about food allergies to understand ingredients and requirements to keep children safe.
• Facilitated relationships with children and parents by developing caring and structured home environments.
• Transported children to and from school, medical appointments and extra-curricular activities.
• Identified warning signs of emotional and developmental problems in children.
• Worked with parents to develop and implement discipline programs to promote positive behavior.

• Assisted with patient hygiene, physical comfort, eating and drinking and mobility while observing and reporting specific changes.
• Lifted patients using appropriate equipment in accordance with moving and handling policy.
• Maintained clean environment with due consideration to health and safety issues and infection control policy.
• Supervised patients on commodes, in toilets and bathrooms and assisted patients with hygiene needs.
• Observed patient skin conditions and reported findings to registered nurse.
• Supported nursing staff with care of incontinent patients and promotion of continence care.
• Arranged bedding and cushions to enhance patient comfort in bed and chairs.
• Adhered to patient special diets and provided supplementary drinks under nursing staff supervision.
• Aided patients with walking and limb exercises to improve strength and balance.
• Participated in cleaning and maintenance of medical equipment to assist in department function and regulation compliance.
• Cared for dying patients and prepared deceased for transfer to mortuary.
• Maintained patient stability by checking vital signs and weight and recording intake and outtake information.

• Assisted customers in choosing menu items by providing food complementing information.
• Greeted guests, promoted specials and took orders.
• Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
• Organized work areas to foster efficiency and model exceptional kitchen etiquette.
• Trained team members to prepare sandwiches and other items according to instructions.
• Operated grills and fryers to prepare sandwiches and side items.

• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Used cash registers and credit card machines to cash out customers.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Greeted new customers, discussed specials and took drink orders.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Bussed and reset tables to keep dining room and work areas clean.
• Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.