Luciano Felise
Christchurch
Summary
Dynamic Checkout Operator at PAK'nSAVE Hornby, recognized for exceptional customer service and efficient handling of transactions. Proven ability to thrive under pressure while collaborating with team members to enhance the shopping experience. Skilled in operating point of sale systems and adept at resolving customer complaints effectively.
Reliable and customer-focused individual with strong communication skills and positive attitude. Understands importance of accuracy and efficiency in handling transactions, coupled with proficiency in basic math and computer systems. Dedicated to ensuring seamless customer experience and contributing to store operations.
Overview
2
2
years of professional experience
Work History
Checkout Operator
PAK'nSAVE Hornby
11.2022 - Current
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Actively listened to customer needs, recommending appropriate products or services when necessary.
- Realigned shelf, bin and rack merchandise to restore presentation of items and promote sales.
- Collaborated with team members to manage long lines during peak hours, streamlining the checkout process for all customers.
- Operated various types of payment systems including credit card machines, cash registers, and mobile payment devices proficiently.
- Handled returns and exchanges professionally, upholding company policies while providing excellent customer service.
Education
High School Diploma -
St Thomas of Canterbury College
Christchurch, NZ12-2024
Skills
- Working under pressure
- Team work
- Operating cash registers
- Dealing with customer complaints
- Team contribution
- Following company policies
- Basic computer literacy
- Handling returns and exchanges
Languages
English
Native or Bilingual
Samoan
Full Professional
Japanese
Elementary
Timeline
Checkout Operator
PAK'nSAVE Hornby
11.2022 - Current
High School Diploma -
St Thomas of Canterbury College
Similar Profiles
Helashi HewabanduHelashi Hewabandu
Produce Supervisor at PAK'nSAVE HornbyProduce Supervisor at PAK'nSAVE Hornby
Kiesha CoxKiesha Cox
HEAD OF LEARNING SUPPPORT (SENCO) AND HEAD OF ESOL at HORNBY HIGH SCHOOLHEAD OF LEARNING SUPPPORT (SENCO) AND HEAD OF ESOL at HORNBY HIGH SCHOOL
THANANAET DANIEL NIVENTHANANAET DANIEL NIVEN
Cleaner at The Hub Hornby | Millennium Services Group LtdCleaner at The Hub Hornby | Millennium Services Group Ltd
Karlene NewallKarlene Newall
Processing Team Lead at Farmlands Co-operativeProcessing Team Lead at Farmlands Co-operative
THEHAS PERERATHEHAS PERERA
Gardener at Private ClientGardener at Private Client