Lucinda Aitken-Chapman

Trained multiple new employees to learn new systems, apply best practices and comply with protocols and regulations.

• Contributed to Sharrock Racing achieving 1000 race wins.
• Maintained safe working environments through adherence to safety protocols and regular site inspections.
• Ensured timely completion of projects with effective time management and prioritization of tasks.
• Checked equipment to determine if maintenance was required.
• Improved employer satisfaction with meticulous oversight of project requirements and quality standards.
• Mitigated risk, identifying potential issues early and developing contingency plans.
• Fostered culture of continuous improvement, leading by example and encouraging innovative solutions.

Contributed to creating new business records in winnings resulting in exponential growth in earnings. Entering into the top 4 stables in New Zealand for strike rate over multiple seasons.

• Assisted with training new riders by sharing expertise on best practices and safe riding techniques, fostering supportive team environments.
• Contributed positively to team dynamic by offering assistance to fellow riders whenever necessary or requested.
• Exhibited exceptional time management skills when juggling multiple duties, effectively prioritizing tasks to meet deadlines.
• Placed orders for animal food with vendors and confirmed delivery dates and times.
• Demonstrated strong multitasking abilities while managing multiple responsibilities within fast-paced stable environments to meet deadlines.
• Provided consistent high-quality care to horses by diligently monitoring their physical condition throughout daily interactions.
• Increased efficiency within the business through meticulous organization of tools, supplies, and workspaces for easy access during daily tasks.

• Upheld high standards of sanitation by diligently cleaning tools, equipment, and surfaces throughout each shift.
• Streamlined packaging process with meticulous attention to detail in weighing, labeling, and sealing packages.
• Supported team members in their tasks when needed, fostering collaborative work environments that prioritized efficient operations.
• Expedited order fulfillment by accurately following customer specifications for cuts, weights, and packaging requirements.
• Improved team productivity by consistently meeting or exceeding individual performance goals in fast-paced environments.

• Maintained clean stables for optimal horse health and safety standards.
• Promoted a safe working environment, adhering to all necessary protocols and procedures.
• Performed repairs and preventive maintenance on equipment and property.
• Monitored horse behavior closely, promptly addressing any issues or concerns to maintain their wellbeing.
• Mixed and administered special food formulas to individual animals based on unique dietary needs.
• Demonstrated strong multitasking abilities while managing multiple responsibilities within fast-paced stable environments.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Assisted customers by answering questions and fulfilling requests.
• Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
• Provided exceptional customer service, consistently receiving positive feedback from patrons and management alike.
• Managed high-volume periods with ease, maintaining composure under pressure and minimizing wait times for guests.

• Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
• Provided consistent emotional support to children during challenging situations, helping them develop coping strategies and resilience.
• Established trust-based relationships with special needs children, fostering a sense of security and comfort.
• Safeguarded the well-being of children by diligently observing safety protocols and promptly addressing potential hazards in the environment.
• Used positive reinforcement techniques to promote patience and other good behaviors in children.
• Organized structured routines for daily activities, creating a sense of predictability and stability for the children.