Lucky Tanwar
Auckland,AUK
Summary
Results-oriented retail manager with a proven track record at Woolworths, specializing in financial analysis and exceptional customer service. Achieved a 10% sales increase within six months through strategic initiatives, while implementing enhanced employee training and conflict resolution strategies. Expertise in fostering team collaboration and driving operational excellence to meet and exceed company objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
Woolworths
Auckland, Auckland
11.2023 - Current
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Facilitated communication between store staff and upper management, ensuring alignment with company goals.
- Handled customer service issues, ensuring customer satisfaction and loyalty.
- Performed regular price checks on competitor stores in order to remain competitive.
Manager
Pak'n'save
Auckland, Auckland
10.2017 - 03.2023
- Analyzed competitors and market trends to identify opportunities for growth and differentiation.
- Implemented customer service standards, ensuring high levels of customer satisfaction.
- Recruited and trained new employees to meet job requirements.
- Utilized excellent math skills to maintain accurate inventory levels.
- Developed strategies to improve customer service and increase sales by 10% within 6 months.
- Implemented quality control measures to uphold company standards.
- Worked closely with sales associates to complete tasks.
Education
Bachelor of Commerce - Business Administration And Management
Kurukshetra University, Kurukshtera
India12-2014
Business Studies - Business and Managerial Economics
Aspire2 Education
Auckland, NZSkills
- Financial analysis
- Staff scheduling
- Customer service
- Inventory management
- Employee training
- Conflict resolution
- Verbal and written communication
- Marketing
Affiliations
Following New Tech gadgets, business news, trends and Photography.
Certification
- Nz full Driver licence
Languages
English
Full Professional
References
References available upon request.
Timeline
Manager
Woolworths
11.2023 - Current
Manager
Pak'n'save
10.2017 - 03.2023
Bachelor of Commerce - Business Administration And Management
Kurukshetra University, Kurukshtera
Business Studies - Business and Managerial Economics
Aspire2 Education
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