Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lucy Carlson

Napier City,HKB

Summary

I am Currently doing Part time study at EIT, studying service pathways . During My last Two years of high-school i worked in customer service at KFC on average working 25-30 hours per week. Along side my study i was heavily involved in team sports culminating in captaining my schools 1st 11 hockey team. This taught me great time management and effective communication in many different ways. From June-August last year i had been working as a camp counsellor in the USA for adults with disabilities, This job encompassed leading a group of campers undertaking indoor and outdoor activities, whilst maintaining high energy and focus on my campers to ensure there happiness and safety at all times and being able to give them best experience to learn and develop in a camp setting . The last 6 months i have been working as a qualified lifeguard, Where i have learnt a lot about how aquatics work and how to keep a pool safe at all times with correct supervision techniques. I am now looking for a part time or full time job where i can gain more experience while continuing my study's. I would consider myself a positive kind person to be around. I have a passion for working with people from all backgrounds. I enjoy teaching skills i have learnt from sports and outdoor activities. I have a energetic personality that loves to have fun while being respectful and meeting goals and targets within a company.

Overview

3
3
years of professional experience

Work History

Lifegaurd

AC Baths Taupo
09.2023 - 02.2024
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Prevented accidents through regular equipment inspections and maintenance.
  • Improved response times by conducting thorough lifeguard drills and training sessions.
  • Promoted water safety awareness with educational presentations to community groups.
  • used appropriate techniques to preform rescues and prevent drownings
  • Gained valuable knowledge on how plantsrooms work for pool and maintenance for them
  • Doing water tests for the pools 2 hours and how to handle chemicals safely
  • Learned appropriate cleaning for a pool facility

Camp Counsellar

Sunnyhill Adventure Center/ Camp America NZ
05.2023 - 08.2023
  • Worked with adults with disabilities of varying age, interest, skill, and developmental levels.
  • Led groups of campers safely through variety of camp activities.
  • Collaborated with other camp counsellors to design fun and enriching learning activities for campers.
  • Responded to emergency situations by following first-aid guidelines and coordinating with medical personnel for participants requiring medical attention.
  • Gained experience in personal care, e.g showering, dressing and personal hygiene.
  • Prepared reports for management regarding status and progress of recreational activities.

Customer Service Cashier

KFC
03.2021 - 01.2023
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Had strong focus on meeting and maintaining health and safety standards

Education

High School Diploma -

Taupo-nui-a-Tia College
Taupo, NZ
10.2022

Skills

  • Safety Guidelines
  • Policy and Procedure Adherence
  • First Aid
  • Coaching and Mentoring
  • Health and Wellness
  • Active Listening
  • Time Management Skills
  • Cleaning and Sanitizing

Timeline

Lifegaurd

AC Baths Taupo
09.2023 - 02.2024

Camp Counsellar

Sunnyhill Adventure Center/ Camp America NZ
05.2023 - 08.2023

Customer Service Cashier

KFC
03.2021 - 01.2023

High School Diploma -

Taupo-nui-a-Tia College
Lucy Carlson