Summary
Overview
Work History
Education
Skills
Referees
Timeline
Generic

Lucy Cavill

Waikanae Beach,WGN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities within any environment. Seeking a supportive work environment allowing me to progressively grow daily.

Overview

7
7
years of professional experience

Work History

Business Administrator

JB Morrison Lawyers (Formerly Morrison Kent)
2023.12 - 2024.06

Within my position at JB Morrison I completed a variety of administrative and support tasks, this included however was not limited to - Reception Duties, Phone & Email correspondence, Client Care, Creating Client Files, Drafting Engagement Letters & Terms, Maintaining Kitchens, Stationary and Supplies across multiple floors, Data Entry, Onboarding Clients, Postage Requests and much more.


I enjoyed my time within this position, However I felt I am more capable then what was available within this role. I strive to push myself daily and provide the best administrative support hence why i chose to move on from this position in hopes of securing a role that enhances my skill set.

Business Support Administrator

NPD Limited (Nelson Petroleum Distributors)
2023.04 - 2023.12

Within my position at NPD I completed a variety of tasks.

This was my entry level position to the Administrative Sector after completing my course in Business Admin & Technology.

Tasks I completed in this position included the full responsibility of the Reception area being the sole receiver of all incoming calls from self-serve sites and general customers, being responsible for the info email which at times could be influenced with hundreds of emails after a long weekend, being the face for all customers coming to the head office, completing all the ordering for supplies, being accountable for all inward and outward postage, ensuring the CEO's office was clean and equipped for client meetings and board meetings, daily data entry, reconciliation's and much more.


I thoroughly enjoyed my position with NPD.

My reasoning for leaving was due to my want to experience an environment outside of Nelson. If i didn't want that personal growth then I 100% would still be in this position today. This was the most supportive work environment i have been in to date, who were also extremely supportive of my move to Wellington, I very much hope to find myself in a position like this here.

Customer Service Representative

Cotton On Kids
2022.02 - 2023.04

In this Role I worked as a Senior Part-timer.

I worked at Cotton On Kids throughout my time studying.

In this role i was front facing customer service opening and closing the store, reconciling the tills, taking payments, stock takes, merchandising and most importantly providing the best level of customer service and care.


I left this position as i headed into Full-time work and no longer had the capacity to maintain this position.

Customer Service Representative

Spark New Zealand
2020.10 - 2021.02

In this Role I worked as a Customer Service Representative.

The tasks i completed in this position included Merchandising, Customer Support, Email & Phone Correspondence, Opening Customer Accounts, Discussing Customer Contracts, Call Centre and Handling Payments.


I thoroughly enjoyed my time here however i went back to commence study in another field and there wasn't part time availability therefore i was unable to continue within this position,

Front of House Server

The Grape Escape
2019.10 - 2020.11

Front of House Server

The Jester House Cafe
2017.02 - 2019.09

Education

Certificate IV - Business Administration

Open Polytechnic of New Zealand
Lower Hutt, NZ
04.2023

Certificate IV - Hairdressing

Nelson Marlborough Institute of Technology
Nelson, NZ
12.2022

Certificate III - Hairdressing

Nelson Marlborough Institute of Technology
Nelson, NZ
12.2021

Certificate IV - Beauty Therapy

Nelson Marlborough Institute of Technology
Nelson, NZ
12.2020

Certificate III - Hospitality

Nelson Marlborough Institute of Technology
Nelson, NZ
10.2019

Skills

  • Microsoft Office Suite
  • Eye for detail
  • Team Collaboration
  • Effective Communication
  • Time Management
  • Data Entry
  • Microsoft Office
  • Attention to Detail
  • Work Planning and Prioritization
  • Critical Thinking
  • Planning and Prioritization
  • Scheduling
  • Customer Service
  • Data Analysis
  • High Standard of Phone & Email communication
  • The ability to remain calm and consistent under pressure
  • Honest
  • Reliable
  • Respectful
  • Professional
  • Culturally Competent
  • Hard Working
  • Team Player
  • Good Initiative
  • Creative
  • Eager to lean
  • Full New Zealand Drivers License

Referees

BJ Ransfield 

JB Morrison Lawyers

Former Manager

021 452 242 / Bj.ransfield@jbmorrison.com


Josey Atoa

NPD Limited

Former Manager

027 288 0100 / Josey@npd.co.nz

Timeline

Business Administrator

JB Morrison Lawyers (Formerly Morrison Kent)
2023.12 - 2024.06

Business Support Administrator

NPD Limited (Nelson Petroleum Distributors)
2023.04 - 2023.12

Customer Service Representative

Cotton On Kids
2022.02 - 2023.04

Customer Service Representative

Spark New Zealand
2020.10 - 2021.02

Front of House Server

The Grape Escape
2019.10 - 2020.11

Front of House Server

The Jester House Cafe
2017.02 - 2019.09

Certificate IV - Business Administration

Open Polytechnic of New Zealand

Certificate IV - Hairdressing

Nelson Marlborough Institute of Technology

Certificate III - Hairdressing

Nelson Marlborough Institute of Technology

Certificate IV - Beauty Therapy

Nelson Marlborough Institute of Technology

Certificate III - Hospitality

Nelson Marlborough Institute of Technology
Lucy Cavill