Summary
Overview
Work History
Education
Skills
Affiliations
Certification
IAP2 Core Value Awards
Timeline
Generic

Lucy Knowles

Wellington - Lower Hutt City,WLG

Summary

Dynamic professional with a proven track record at the New Zealand Electoral Commission and Hutt City Council. Experienced in community engagement, sustainable community development and stakeholder relationship management. Successfully led a project team to develop a data insights tool and played a key lead role in the initiation, planning and rollout of the first Community Education Fund grant at the Electoral Commission. Passionate about best practice community and stakeholder engagement.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Advisor-Strategic Engagement and Partnerships

New Zealand Electoral Commission (Te Kaitiaki Tāke Kōwhiri)
STOKES VALLEY Lower Hutt, Wellington
02.2022 - Current
  • Successfully led the in house IAP2 working group to enhance community and stakeholder engagement strategies and plans within the Strategic Engagement and Partnerships group.
  • Led the project group that developed a new data and community insights tool for community and stakeholder engagement across the Commission.
  • Analyzed engagement data to assess effectiveness of strategies and identify areas for improvement.
  • Drove the initiation, planning and execution of the first Community Education Fund grant at the Electoral Commission, designed to raise awareness and understanding of the Local Body Elections 2025 and the Māori Electoral Option.

Board of Directors Member

Age Concern Wellington
Wellington, Wellington
05.2017 - 02.2025
  • Actively sought out new resources or partnerships which could benefit the organization's mission.
  • Key contributor to a process of stakeholder engagement which resulted in identifying areas for focus
  • Recruitment of the incumbent CEO.
  • Approved organizational strategies, budgets and business decisions.
  • Worked collaboratively with other board members to develop shared visions for future growth.
  • Oversaw strategic planning and implementation to ensure organizational goals were met.
  • Contributed to the development of a long-term vision and strategic plan, positioning the organization for future success.
  • Served as a representative at the annual AGM conference and similar events

Community Facilitator

Hutt City Council
Lower Hutt , Lower Hutt
11.2015 - 01.2022
  • This role held portfolios across rangatahi (young people), kaumātua (older adults), Māori, Pacific Peoples, Ethnic communities, and people with a lived experience of an impairment. The role developed strong, impactful relationships with influential community groups to facilitate the design, planning and implementation of community services and programs
  • Planned and delivered community events
  • Encouraged dialogue between diverse groups by facilitating meaningful conversations around shared interests and kaupapa.
  • Supported community to secure funding for services and events.
  • Identified barriers preventing certain individuals or groups from accessing services offered by local organizations and implemented solutions to removing these barriers.

Education

Post Graduate Diploma - Youth And Community Development Work

University of Cumbria
Lancaster, UK
06-2013

Bachelor of Arts - Community Development And Citizenship

University of Central Lancashire
Preston, UK
06-2010

Skills

  • Community engagement and stakeholder management
  • Data analysis and project oversight
  • Community development
  • Strategic planning
  • Team collaboration
  • Effective communication
  • Interpersonal communication
  • Performance metrics
  • Problem-solving
  • Community outreach
  • Planning and coordination
  • Leadership
  • Time management

Affiliations

  • Mother of two, a toddler and pre-schooler
  • Netball fanatic
  • Lover of cooking and baking
  • Keen gym goer

Certification

  • IAP2 Full Certification
  • IAP2 Engagement Evaluation
  • IAP2 Engaging with Influence
  • Introduction to Project Management
  • Project Scope
  • Business and Government Writing Essentials: Clear, Concise, Compelling, Wellington UNI PROFESSIONAL

IAP2 Core Value Awards

  • IAP2 Core Value Awards judge, Community Development Category (2024/2025)

Timeline

Advisor-Strategic Engagement and Partnerships

New Zealand Electoral Commission (Te Kaitiaki Tāke Kōwhiri)
02.2022 - Current

Board of Directors Member

Age Concern Wellington
05.2017 - 02.2025

Community Facilitator

Hutt City Council
11.2015 - 01.2022

Post Graduate Diploma - Youth And Community Development Work

University of Cumbria

Bachelor of Arts - Community Development And Citizenship

University of Central Lancashire

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Lucy Knowles