Lucy Liu
Glenfield,AUK
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need. Trained new hires, demonstrating reliability and goal orientated approach.
Overview
19
19
years of professional experience
Work History
Womenswear, Lingerie Sales Assistant
Farmers Trading Ltd NZ
Takapuna, AUK
04.2007 - Current
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Processed transactions accurately while maintaining a high level of customer service.
Shop Assistant
Jiang’s Trading
Takapuna, AUK
02.2005 - 10.2006
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Organized shelves to remove slow moving items and add new merchandise.
- Helped managers with daily checklists and last-minute requirements.
- Managed product displays, showcasing new arrivals or bestsellers for increased visibility and sales opportunities.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Computing
Northern Business College
Takapuna11.2006
High School Diploma -
Takapuna Grammar School
Auckland, NZ11.2004
Skills
- Cash Handling
- Goal-Oriented
- Sales expertise
- Customer Needs Assessment
- Fitting room maintenance
- Product Merchandising
- Friendly and Helpful
- Reliable and Responsible
- Honest and Dependable
- Retail Merchandising
- Engaging with Diverse Customers
- Staff Support
- Relationship Building
Languages
Chinese (Mandarin)
Professional Working
Japanese
Full Professional
English
Full Professional
Timeline
Womenswear, Lingerie Sales Assistant
Farmers Trading Ltd NZ
04.2007 - Current
Shop Assistant
Jiang’s Trading
02.2005 - 10.2006
Computing
Northern Business College
High School Diploma -
Takapuna Grammar School
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