Equestrian Sport
Lucy Marsh
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Product Coordinator
Harrisons
08.2022 - Current
- Collaborated with cross-functional teams to develop innovative product solutions, resulting in increased customer satisfaction.
- Managed relationships with key stakeholders, including suppliers and retailers, fostering strategic partnerships to drive business growth.
- Collaborated with sales, marketing, and support teams to launch products on time.
- Coordinated project planning and execution with team members and team leads.
- Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner, fostering lasting relationships with clients.
- Assisted in the creation of engaging product presentations for conferences, and client meetings, showcasing unique features and benefits effectively.
- Learned and adapted quickly to new technology and software applications.
- Proven ability to develop and implement creative solutions to complex problems.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Gained strong leadership skills by managing projects from start to finish.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Gained extensive knowledge in data entry, analysis and reporting.
- Worked effectively in fast-paced environments.
- Identified issues, analyzed information and provided solutions to problems.
- Applied effective time management techniques to meet tight deadlines.
Crepe Sales Assistant
Sweet As Crepes
04.2021 - 11.2022
- Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Increased repeat business by cultivating relationships with customers and providing memorable dining experiences.
- Kept server areas clean and stocked to increase efficiency while working.
- Maintained order efficiency and accuracy through clear communication with fellow staff members, earning numerous recommendations from satisfied customers.
- Utilized strong multitasking skills to manage multiple jobs simultaneously while maintaining a high level of attention to detail.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability.
- Ensured high-quality dishes by consistently following standardized recipes and presentation guidelines.
- Worked well in a team setting, providing support and guidance.
Receptionist
Takapuna Physiotherapy
02.2019 - 08.2022
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Confirmed appointments, communicated with clients, and updated client records.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Collected client payments, processed transactions and updated relevant records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled assignments independently with good judgement and critical thinking skills.
- Resolved customer problems and complaints.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Managed multiple tasks and met time-sensitive deadlines.
- Tracked important information in Gensolve while creating spreadsheets to run reports or generated graphs using data.
- Assisted in the onboarding of new employees by preparing orientation materials and providing guidance on company policies while training.
Education
High School Diploma -
Takapuna Grammar School
Auckland, NZ12.2021
Skills
- Product Customization
- Product Promotion
- Project Planning
- Staff Management
- Prioritization and Execution
- Database Management Systems
- Data-driven decision-making
- Critical Thinking
- Product Development
- Product Training
- Project Management
Interests
Timeline
Product Coordinator
Harrisons
08.2022 - Current
Crepe Sales Assistant
Sweet As Crepes
04.2021 - 11.2022
Receptionist
Takapuna Physiotherapy
02.2019 - 08.2022
High School Diploma -
Takapuna Grammar School
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