Lucy Matthews
Otumoetai
Summary
Developed exceptional customer service skills and ability to thrive in fast-paced environments within bustling cafe setting. Demonstrated proficiency in handling diverse tasks, from managing orders to maintaining cleanliness and organization. Looking to transition into new space where I can grow and expand on my skills.
Overview
1
1
year of professional experience
Work History
Coffee and Cafe Staff
BP Pongakawa
11.2023 - Current
- Developed rapport with regular customers through attentive listening skills and genuine interest in their needs/preferences.
- Contributed to the positive atmosphere by fostering strong relationships with coworkers and customers, providing exceptional customer service.
- Increased overall efficiency by maintaining a well-organized and clean work area, ensuring smooth operations during peak hours.
- Maintained composure under pressure during busy periods while simultaneously managing multiple tasks and prioritizing customer service.
- Managed cash register transactions accurately while handling money responsibly to maintain balanced tills at the end of each shift.
- Trained new employees, sharing knowledge and expertise.
Education
NCEA Level 3
Te Puke High School
01-2023
Skills
- Cleanliness maintenance
- POS system operation
- Friendly and outgoing
- Espresso machine operation
- Opening and closing duties
- Team player
- Time management
- Multitasking and organization
- Safe food handling practices
- New hire training
- Customer service
Timeline
Coffee and Cafe Staff
BP Pongakawa
11.2023 - Current
NCEA Level 3
Te Puke High School
Similar Profiles
Suyash MishraSuyash Mishra
Area Manager at Jio-BP (Reliance BP Mobility Ltd.)Area Manager at Jio-BP (Reliance BP Mobility Ltd.)
Alok PandeyAlok Pandey
Manager Sales and Operations at Reliance BP Mobility Ltd. (Jio-Bp)Manager Sales and Operations at Reliance BP Mobility Ltd. (Jio-Bp)
Chetan Kumar PoddarChetan Kumar Poddar
Pricing Manager at Reliance BP Mobility Limited (Jio-bp)Pricing Manager at Reliance BP Mobility Limited (Jio-bp)