Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
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Lucy Jayne Glasgow

Foxton Beach,Foxton

Summary

Motivated professional with a strong work ethic and adaptability. Proven ability to lead teams and collaborate effectively, mastering new skills rapidly. Proficient in various software platforms, with excellent time management and problem-solving capabilities.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Teacher's Aide Volunteer

St Mary's Catholic School Foxton
, Foxton
06.2025 - Current
  • Supporting the teacher with small group learning activities to reinforce lesson objectives.
  • Providing learning and behavioral support for divergent learners.

School Board Member

St Marys Catholic School Foxton
, Foxton
01.2023 - Current
  • Attending various meetings with other board members, administrators, faculty, parents, and parish stakeholders to discuss the school governance, policies, and procedures.
  • Cultivating positive relationships with parents,staff and the parish to facilitate school operations and student success.

Case Manager

Work and Income (Ministy of Social Development)
, Opotiki
01.2020 - 12.2025
  • Assisted clients with benefit applications to secure government support.
  • Facilitated emergency applications addressing socio-economic needs for clients.
  • Collaborated with social services and employment hubs to enhance client work readiness.
  • Achieved daily performance targets aligned with local, regional, and national goals.
  • Developed strategic plans to optimize work opportunities for clients seeking financial independence.
  • Reported weekly on effectiveness of Seasonal Growth Strategy based on employment exits.
  • Maintained accurate case records in accordance with agency guidelines and confidentiality protocols.
  • Identified barriers to client success and implemented strategies for overcoming challenges.

Caregiver

Family
, Foxton
10.2023 - 05.2025
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Provided transportation for doctor appointments, and other errands.
  • Participated in team meetings regarding client progress, or concerns.
  • Provided emotional support and advocacy in terms of specialized therapy and access to services required by the client.
  • Encouraged independence, while promoting self-care skills and emotional regulation.

Teaching Assistant

St Mary's Catholic School Foxton
4815, Foxton
02.2023 - 09.2023
  • Instructed students individually or in groups to reinforce learning concepts.
  • Facilitated small group instruction sessions on various topics.
  • Worked on key competencies, particularly numeracy and literacy.
  • Tailored the work where needed to enhance students' comprehension and ability to complete learning tasks.
  • Helped students to understand the values of the school within a Catholic context.

Logistics Manager

EastPack
, Opotiki
01.2017 - 03.2019
  • Collaborated with Zespri subsidiary to trade and acquire orders matching fruit specifications.
  • Designed packing plans for efficient operation of packing line during each shift.
  • Facilitated twice-daily meetings to establish targets and communicate order specifications.
  • Coordinated with cool store to manage order picking and loading schedules effectively.
  • Organized transport logistics for charter and container vessel exports to ensure timely departures.

Education

Bachelor of Arts - Psychology

Massey University
Palmerston North, NZ
05-2015

Skills

Problem-solving

  • Computer-based systems
  • Data analytics
  • Time management
  • Interpersonal communication
  • Documentation and reporting
  • Teamwork and relationship building

Affiliations

  • Enjoy hiking, fishing and spending time at the beach, park or in the bush.
  • Active at church and in the loacl St Marys parish in Foxton.
  • Enjoy keeping up with world affairs
  • Enjoy learning, reading and studying

Accomplishments

  • In 2020, I received a Bay of Plenty Quality Service Award for my work at Work and Income as a work-focused case manager
  • I was also nominated for a National Award the same year, but unfortunately, due to life circumstances, had to leave my role as a case manager and relocate(have been in Foxton for the past three years and have made a home here).

Certification

  • Received several Quality Control accredations working at Eastpack
  • Also completed certificates related to Team Leadership and Managment through my work at Eastpack.

References

References available upon request.

Timeline

Teacher's Aide Volunteer

St Mary's Catholic School Foxton
06.2025 - Current

Caregiver

Family
10.2023 - 05.2025

Teaching Assistant

St Mary's Catholic School Foxton
02.2023 - 09.2023

School Board Member

St Marys Catholic School Foxton
01.2023 - Current

Case Manager

Work and Income (Ministy of Social Development)
01.2020 - 12.2025

Logistics Manager

EastPack
01.2017 - 03.2019

Bachelor of Arts - Psychology

Massey University
Lucy Jayne Glasgow