Lui Alatipi
Wellington ,WGN
Summary
Experienced Produce Supervisor skilled in team management, customer service, and workflow optimization. Enhanced operational efficiency and staff performance through effective training and high standards. Strong communication and organizational skills support revenue growth and superior product quality in fast-paced retail settings.
Overview
6
6
years of professional experience
Work History
Produce Supervisor
Wellington City New World
Wellington , WGN
01.2021 - 06.2026
- Supervised daily produce operations to ensure quality and freshness standards.
- Coordinated staff schedules to enhance coverage and streamline workflow.
- Trained new employees on produce handling and safety protocols.
- Monitored inventory levels to maintain stock availability and minimize waste.
- Implemented best practices for produce display to elevate customer engagement.
- Collaborated with suppliers to source high-quality products consistently.
- Assisted customers with product selection, inquiries, and complaints in a courteous manner.
- Coordinated restocking activities to maintain optimal product availability.
- Conducted weekly meetings with staff members to discuss store operations, policies and procedures.
- Performed regular audits of shelves and coolers to verify accuracy of pricing labels and expiration dates.
- Established guidelines for proper storage and rotation of products in accordance with company policy.
- Supervised, trained and evaluated staff performance to optimize productivity.
- Supervised produce department, ensuring consistent supply and organization through regular oversight and cleanliness inspections.
Crew Team Member
Scott Horton
Wellington , WGN
01.2020 - 06.2020
- Assisted customers with orders, enhancing satisfaction and loyalty.
- Prepared food items according to safety and quality standards.
- Operated kitchen equipment and ensured proper usage protocols.
- Collaborated with team members to streamline order fulfillment and reduce wait times.
- Stocked supplies and monitored inventory levels regularly.
- Followed health regulations to ensure food safety compliance.
- Collaborated with other crew members to complete tasks quickly and efficiently.
- Provided excellent customer service at all times.
- Greeted customers and created welcoming experiences that aligned with company standards.
- Carried out instructions from senior leadership promptly and accurately.
Education
St Patrick's College Wellington
Kilbirnie, NZSkills
- Department supervision
- Team supervision
- Performance evaluation
- Workflow optimization
- Safety protocols
- Sanitation practices
- Product knowledge
- Customer service
- Organizational skills
- Effective communication
- Team building
- Reliability
Timeline
Produce Supervisor
Wellington City New World
01.2021 - 06.2026
Crew Team Member
Scott Horton
01.2020 - 06.2020
St Patrick's College Wellington