Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Luiz Borges

Te Puke,BOP

Summary

Dynamic Operations Manager with a proven track record at BK Developments, excelling in process optimization and team leadership. Skilled in problem-solving and staff development, I implemented strategies that enhanced efficiency and reduced costs, fostering a culture of continuous improvement and achieving significant operational gains.


Overview

10
10
years of professional experience
1
1
Certification

Work History

Operations Manager

BK Developments
06.2025 - Current
  • Streamlined daily operations to enhance efficiency and reduce downtime.
  • Developed and implemented process improvements to optimize workflow and productivity.
  • Trained and mentored staff on operational best practices and safety protocols.
  • Analyzed performance metrics to identify areas for cost reduction and efficiency gains.
  • Planning in order to continuously improve operational efficiencies and outcomes.
  • Working closely with CEO and Sales & Marketing Director with the goal of providing best quality structures at their most cost effective.
  • Communicating and working closely with the Sales & marketing Director, Estimator and customers to ensure confidence in partnerships with BK.
  • Operational onsite: Efficiencies, SOPs, Continuous improvement, quality, budget.
  • Depot: Seamless flow between depot and onsite, equipment is maintained.
  • Office: Data from onsite to office for estimating, operational processes for transparent, efficient, controlled administration, ensuring appropriate planning and delivery.
  • General: Building appropriate teams to meet annual plan, a culture of innovation and continuous improvement, Assessing and advising on ongoing training needs of operational staff, quality assurance and final reports are provided at completion of jobs.
  • Working closely with the estimator to ensure seamless transition from design and planning to delivery of jobs.
  • Working closely with office on scheduling.
  • Jobs are completed with forecast costs and profitability.
  • Review of estimations to ensure the work can be completed as per plan.
  • Ensuring BK fulfils its legal and regulatory requirements on site.
  • Ensure complice and promotion of all occupational health and safety policies and procedures to ensure the safety, health and wellbeing of all employees, visitors and customers.
  • Ensure highest QA standards.
  • H&S training and compliance.
  • Building a unique onsite culture that fits with the values and vision.
  • Assures a work environment that recruits, retains and supports quality staff and assures process for selecting, development, motivating and evaluating staff.
  • Ensure all work practices meet company standards, relevant compliance obligations and relevant laws.
  • Ensure up to date transparent information.
  • Working to key values of the business.
  • Facilitates the integration of BK into the fabric of the local and business community.
  • Acts as an advocate, within the public and private sectors, for issues relevant to orchard construction, its services and products.

Orchard Manager

Garcia Contracting Company
06.2020 - 06.2025
  • Supervised daily orchard operations, ensuring adherence to safety protocols and industry standards.
  • Coordinated harvest schedules, optimizing workflow and minimizing fruit loss during peak seasons.
  • Trained new staff on proper equipment usage and best practices for fruit handling.
  • Implemented pest management strategies, enhancing crop health and reducing pesticide use.
  • Monitored irrigation systems, ensuring consistent water supply for optimal crop growth.
  • Conducted regular inspections of orchards, identifying issues early to prevent yield losses.
  • Led seasonal workers in efficient harvesting techniques, improving overall team productivity and morale.
  • Led team of 1 Assistant Manager, 6 supervisors and more them 100 workers.
  • Oversaw logging operations to identify and solve problems, improve work methods and drive compliance with company and government regulations.
  • Consulted job documentation, customer orders, and production schedules to understand and implement production requirements.
  • Maintained accurate records of orchard activities, ensuring compliance with regulatory requirements.
  • Managed budgets effectively, allocating resources wisely to maximize efficiency in all aspects of orchard operations.
  • Streamlined picking processes by establishing clear guidelines for workers, reducing damage to fruit during harvest.
  • Evaluated tree health regularly, addressing issues promptly to minimize losses from diseases or pests.
  • Coordinated transportation logistics for harvested produce, ensuring timely delivery to Pack houses while minimizing spoilage.
  • Developed comprehensive training materials for new hires that increased overall workforce competency within a shorter time frame.
  • Inspected machinery following each shift to verify proper functioning for every piece of equipment.
  • Maintained budget limitations in order to meet objectives.
  • Supervised proper setup, dismantling and removal of equipment at work sites.
  • Oversaw logging operations to quickly identify unsafe working conditions, problems and process improvements.
  • Conferred with managers to evaluate weather or soil conditions, develop plans or procedures or discuss changes in cultivating techniques.
  • Reduced pest infestations through timely application of integrated pest management strategies.
  • Increased worker safety with implementation of proper training programs and adherence to safety protocols.
  • Optimized harvest yields by coordinating seasonal labor force and equipment usage.
  • Improved orchard productivity by implementing efficient pruning and thinning techniques.
  • Enhanced fruit quality with careful monitoring of irrigation and fertilization practices.
  • Communicated with management regarding weather forecasts, soil conditions and damage mitigation strategies.
  • Examined plant stock to determine conditions and need for cultivating, spraying or weeding.
  • Monitored workers to enforce safety regulations and warned or disciplined violators.
  • Identified, removed or prevented pests and weeds, consistently protecting crop integrity and increasing yield.
  • Participated in production meetings to align crop strategies with objectives and address issues with current products and techniques.
  • Monitored operations carefully to detect disease, monitor harvest and track growth.
  • Used correct terms and explained job tasks to workers as part of comprehensive daily management and process improvement strategies.
  • Led daily meetings focused on safety, policy implementation and performance improvement.
  • Promoted a positive work environment by fostering open communication among team members and addressing concerns promptly.

Assistant Orchard Manager

Garcia Contracting Service
10.2018 - 06.2020
  • Led daily operations to optimize orchard management and crop production efficiency.
  • Implemented sustainable farming practices to enhance soil health and yield quality.
  • Trained and mentored junior staff on best horticultural techniques and safety protocols.
  • Coordinated pest management strategies to reduce crop loss and improve plant health.
  • Responsible for assist staff recruitment, training, rosters, coaching, discipline and evaluate work performance of the staff.
  • Ensure business compliance with occupational health and safety regulations.
  • Assist and support the management of quality and strategies to ensure satisfaction and good relationship with existing and new clients.
  • Set tasks for staff as per workload or priority list.
  • Record Management (staff contact, communication, time sheets, and work details).
  • Conducting inductions, risk assessments and training records.
  • Ensuring work complies with relevant government legislation, policies and procedures.
  • Coordinate activities such as staff performance, management and training.
  • Solve workflow problems by people management and liaise with Recruitment manager of the company.
  • Maximize profitability by ensuring cost control and monitoring jobs execution.
  • Fill up paper reports or digital reports of daily work plans with clients.
  • Drop off paper work such as time sheets, employment agreements
  • Lead staff by example, hands on and attitude.
  • Confident driver small/light truck and towing trailers.
  • Assist and support the management of standard operation procedure and check list.

Orchard Supervisor

Garcia Contracting Service
10.2017 - 10.2018
  • Supervised daily orchard operations, ensuring adherence to safety protocols and best practices.
  • Trained staff on proper harvest techniques and equipment usage to enhance productivity.
  • Managed pest control measures, collaborating with agronomists to maintain crop health.
  • Ensure that activities start as planned
  • Supervise teams during the day
  • Ensure that the techniques are followed as instructed by client or Site/Operation Manager.
  • Keep team motivated and in a good pace
  • Follow al the compliance guidelines
  • Monitored fruit quality during harvest, ensuring compliance with industry standards.
  • Coordinated scheduling for planting and harvesting activities, maximizing workforce efficiency.
  • Promoted a positive work environment by fostering open communication among team members and addressing concerns promptly.

Kiwifruit Laborer

Quarry Orchard
06.2016 - 10.2017
  • Learned proper techniques for handling and packaging kiwifruit post-harvest.
  • Participated in daily briefings to stay informed on operational goals and safety measures.
  • Supported inventory management by tracking harvested quantities accurately.
  • Adapted quickly to changing weather conditions affecting harvesting schedules.
  • Performed routine maintenance on tools and equipment, prolonging their lifespan and minimizing downtime due to malfunctions.
  • Completed daily tasks promptly and efficiently, meeting deadlines while maintaining high-quality work standards throughout the kiwifruit harvesting process.
  • Reduced waste by accurately sorting and grading harvested fruits based on size, color, and external defects.
  • Supported orchard management in conducting regular inspections and assessments to identify areas needing improvement or maintenance.
  • Provided assistance during planting season by preparing soil beds, sowing seeds or seedlings, and applying fertilizers per guidelines.
  • Participated in weekly team meetings to discuss progress, address challenges, and devise strategies for continuous improvement.
  • Removed and discarded damaged fruits to improve harvest quality.
  • Selected fruit to be harvested by studying size, shape, and color.
  • Utilized appropriate tools to pick and trim fruits to quality standards.
  • Inspected trees and plants, identifying signs of disease and pests for prompt attention.
  • Maintained safe work environment with standards of food and human safety regulated by Health Department.
  • Provided feedback to management to improve operations.
  • Planted, cultivated and harvested various types of trees, shrubs, and plants.
  • Regulated watering and fertilizing to avoid waste while nurturing plants.
  • Assisted with maintenance and installation of irrigation equipment.
  • Used effective weed control methods, promoting plant growth.
  • Identified plant diseases and researched methods for mitigation.
  • Operated basic agricultural tools and equipment safely and efficiently.
  • Collaborated with team members to maintain a clean and organized work environment.
  • Contributed to a safe working environment by following safety protocols while using tools, equipment, and moving throughout the orchard.
  • Maintained clean work environment by disposing of debris and fallen fruits to prevent pests and diseases.
  • Assisted in irrigation efforts, ensuring adequate water supply for healthy plant growth and development.
  • Ensured successful crop yield with diligent monitoring of plants for potential issues such as pests or disease outbreaks.

Packer

Jackall Holdings Ltd
03.2016 - 06.2016
  • Operated packaging machinery to efficiently package products for shipment.
  • Ensured compliance with safety standards while handling materials and equipment.
  • Inspected finished products for quality assurance before distribution.
  • Collaborated with team members to maintain smooth workflow in packing operations.
  • Trained new employees on proper packing techniques and safety protocols.
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.

Kiwifruit Laborer

Paengaroa Investment
10.2015 - 02.2016
  • Assisted in harvesting kiwifruit, ensuring quality standards were met.
  • Operated basic agricultural tools and equipment safely and efficiently.
  • Collaborated with team members to maintain a clean and organized work environment.
  • Followed safety protocols to minimize risks during harvesting activities.
  • Contributed to a safe working environment by following safety protocols while using tools, equipment, and moving throughout the orchard.
  • Maintained clean work environment by disposing of debris and fallen fruits to prevent pests and diseases.
  • Assisted in irrigation efforts, ensuring adequate water supply for healthy plant growth and development.
  • Ensured successful crop yield with diligent monitoring of plants for potential issues such as pests or disease outbreaks.

Education

Bachelor of Science -

Catholic University of Salvador
Salvador, Bahia, Brazil

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Staff development
  • Goal setting
  • Decision-making
  • Employee relations and conflict resolution
  • Staff training

Certification

Forklift Operator Certificate

Communication & Computing Skills ( Edvance Workplace Education)

Languages

Portuguese
Native or Bilingual
Spanish
Professional Working

Timeline

Operations Manager

BK Developments
06.2025 - Current

Orchard Manager

Garcia Contracting Company
06.2020 - 06.2025

Assistant Orchard Manager

Garcia Contracting Service
10.2018 - 06.2020

Orchard Supervisor

Garcia Contracting Service
10.2017 - 10.2018

Kiwifruit Laborer

Quarry Orchard
06.2016 - 10.2017

Packer

Jackall Holdings Ltd
03.2016 - 06.2016

Kiwifruit Laborer

Paengaroa Investment
10.2015 - 02.2016

Bachelor of Science -

Catholic University of Salvador
Luiz Borges