Luiz Borges
Te Puke,BOP
Summary
Dynamic Operations Manager with a proven track record at BK Developments, excelling in process optimization and team leadership. Skilled in problem-solving and staff development, I implemented strategies that enhanced efficiency and reduced costs, fostering a culture of continuous improvement and achieving significant operational gains.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Manager
BK Developments
06.2025 - Current
- Streamlined daily operations to enhance efficiency and reduce downtime.
- Developed and implemented process improvements to optimize workflow and productivity.
- Trained and mentored staff on operational best practices and safety protocols.
- Analyzed performance metrics to identify areas for cost reduction and efficiency gains.
- Planning in order to continuously improve operational efficiencies and outcomes.
- Working closely with CEO and Sales & Marketing Director with the goal of providing best quality structures at their most cost effective.
- Communicating and working closely with the Sales & marketing Director, Estimator and customers to ensure confidence in partnerships with BK.
- Operational onsite: Efficiencies, SOPs, Continuous improvement, quality, budget.
- Depot: Seamless flow between depot and onsite, equipment is maintained.
- Office: Data from onsite to office for estimating, operational processes for transparent, efficient, controlled administration, ensuring appropriate planning and delivery.
- General: Building appropriate teams to meet annual plan, a culture of innovation and continuous improvement, Assessing and advising on ongoing training needs of operational staff, quality assurance and final reports are provided at completion of jobs.
- Working closely with the estimator to ensure seamless transition from design and planning to delivery of jobs.
- Working closely with office on scheduling.
- Jobs are completed with forecast costs and profitability.
- Review of estimations to ensure the work can be completed as per plan.
- Ensuring BK fulfils its legal and regulatory requirements on site.
- Ensure complice and promotion of all occupational health and safety policies and procedures to ensure the safety, health and wellbeing of all employees, visitors and customers.
- Ensure highest QA standards.
- H&S training and compliance.
- Building a unique onsite culture that fits with the values and vision.
- Assures a work environment that recruits, retains and supports quality staff and assures process for selecting, development, motivating and evaluating staff.
- Ensure all work practices meet company standards, relevant compliance obligations and relevant laws.
- Ensure up to date transparent information.
- Working to key values of the business.
- Facilitates the integration of BK into the fabric of the local and business community.
- Acts as an advocate, within the public and private sectors, for issues relevant to orchard construction, its services and products.
Orchard Manager
Garcia Contracting Company
06.2020 - 06.2025
- Supervised daily orchard operations, ensuring adherence to safety protocols and industry standards.
- Coordinated harvest schedules, optimizing workflow and minimizing fruit loss during peak seasons.
- Trained new staff on proper equipment usage and best practices for fruit handling.
- Implemented pest management strategies, enhancing crop health and reducing pesticide use.
- Monitored irrigation systems, ensuring consistent water supply for optimal crop growth.
- Conducted regular inspections of orchards, identifying issues early to prevent yield losses.
- Led seasonal workers in efficient harvesting techniques, improving overall team productivity and morale.
- Led team of 1 Assistant Manager, 6 supervisors and more them 100 workers.
- Oversaw logging operations to identify and solve problems, improve work methods and drive compliance with company and government regulations.
- Consulted job documentation, customer orders, and production schedules to understand and implement production requirements.
- Maintained accurate records of orchard activities, ensuring compliance with regulatory requirements.
- Managed budgets effectively, allocating resources wisely to maximize efficiency in all aspects of orchard operations.
- Streamlined picking processes by establishing clear guidelines for workers, reducing damage to fruit during harvest.
- Evaluated tree health regularly, addressing issues promptly to minimize losses from diseases or pests.
- Coordinated transportation logistics for harvested produce, ensuring timely delivery to Pack houses while minimizing spoilage.
- Developed comprehensive training materials for new hires that increased overall workforce competency within a shorter time frame.
- Inspected machinery following each shift to verify proper functioning for every piece of equipment.
- Maintained budget limitations in order to meet objectives.
- Supervised proper setup, dismantling and removal of equipment at work sites.
- Oversaw logging operations to quickly identify unsafe working conditions, problems and process improvements.
- Conferred with managers to evaluate weather or soil conditions, develop plans or procedures or discuss changes in cultivating techniques.
- Reduced pest infestations through timely application of integrated pest management strategies.
- Increased worker safety with implementation of proper training programs and adherence to safety protocols.
- Optimized harvest yields by coordinating seasonal labor force and equipment usage.
- Improved orchard productivity by implementing efficient pruning and thinning techniques.
- Enhanced fruit quality with careful monitoring of irrigation and fertilization practices.
- Communicated with management regarding weather forecasts, soil conditions and damage mitigation strategies.
- Examined plant stock to determine conditions and need for cultivating, spraying or weeding.
- Monitored workers to enforce safety regulations and warned or disciplined violators.
- Identified, removed or prevented pests and weeds, consistently protecting crop integrity and increasing yield.
- Participated in production meetings to align crop strategies with objectives and address issues with current products and techniques.
- Monitored operations carefully to detect disease, monitor harvest and track growth.
- Used correct terms and explained job tasks to workers as part of comprehensive daily management and process improvement strategies.
- Led daily meetings focused on safety, policy implementation and performance improvement.
- Promoted a positive work environment by fostering open communication among team members and addressing concerns promptly.
Assistant Orchard Manager
Garcia Contracting Service
10.2018 - 06.2020
- Led daily operations to optimize orchard management and crop production efficiency.
- Implemented sustainable farming practices to enhance soil health and yield quality.
- Trained and mentored junior staff on best horticultural techniques and safety protocols.
- Coordinated pest management strategies to reduce crop loss and improve plant health.
- Responsible for assist staff recruitment, training, rosters, coaching, discipline and evaluate work performance of the staff.
- Ensure business compliance with occupational health and safety regulations.
- Assist and support the management of quality and strategies to ensure satisfaction and good relationship with existing and new clients.
- Set tasks for staff as per workload or priority list.
- Record Management (staff contact, communication, time sheets, and work details).
- Conducting inductions, risk assessments and training records.
- Ensuring work complies with relevant government legislation, policies and procedures.
- Coordinate activities such as staff performance, management and training.
- Solve workflow problems by people management and liaise with Recruitment manager of the company.
- Maximize profitability by ensuring cost control and monitoring jobs execution.
- Fill up paper reports or digital reports of daily work plans with clients.
- Drop off paper work such as time sheets, employment agreements
- Lead staff by example, hands on and attitude.
- Confident driver small/light truck and towing trailers.
- Assist and support the management of standard operation procedure and check list.
Orchard Supervisor
Garcia Contracting Service
10.2017 - 10.2018
- Supervised daily orchard operations, ensuring adherence to safety protocols and best practices.
- Trained staff on proper harvest techniques and equipment usage to enhance productivity.
- Managed pest control measures, collaborating with agronomists to maintain crop health.
- Ensure that activities start as planned
- Supervise teams during the day
- Ensure that the techniques are followed as instructed by client or Site/Operation Manager.
- Keep team motivated and in a good pace
- Follow al the compliance guidelines
- Monitored fruit quality during harvest, ensuring compliance with industry standards.
- Coordinated scheduling for planting and harvesting activities, maximizing workforce efficiency.
- Promoted a positive work environment by fostering open communication among team members and addressing concerns promptly.
Kiwifruit Laborer
Quarry Orchard
06.2016 - 10.2017
- Learned proper techniques for handling and packaging kiwifruit post-harvest.
- Participated in daily briefings to stay informed on operational goals and safety measures.
- Supported inventory management by tracking harvested quantities accurately.
- Adapted quickly to changing weather conditions affecting harvesting schedules.
- Performed routine maintenance on tools and equipment, prolonging their lifespan and minimizing downtime due to malfunctions.
- Completed daily tasks promptly and efficiently, meeting deadlines while maintaining high-quality work standards throughout the kiwifruit harvesting process.
- Reduced waste by accurately sorting and grading harvested fruits based on size, color, and external defects.
- Supported orchard management in conducting regular inspections and assessments to identify areas needing improvement or maintenance.
- Provided assistance during planting season by preparing soil beds, sowing seeds or seedlings, and applying fertilizers per guidelines.
- Participated in weekly team meetings to discuss progress, address challenges, and devise strategies for continuous improvement.
- Removed and discarded damaged fruits to improve harvest quality.
- Selected fruit to be harvested by studying size, shape, and color.
- Utilized appropriate tools to pick and trim fruits to quality standards.
- Inspected trees and plants, identifying signs of disease and pests for prompt attention.
- Maintained safe work environment with standards of food and human safety regulated by Health Department.
- Provided feedback to management to improve operations.
- Planted, cultivated and harvested various types of trees, shrubs, and plants.
- Regulated watering and fertilizing to avoid waste while nurturing plants.
- Assisted with maintenance and installation of irrigation equipment.
- Used effective weed control methods, promoting plant growth.
- Identified plant diseases and researched methods for mitigation.
- Operated basic agricultural tools and equipment safely and efficiently.
- Collaborated with team members to maintain a clean and organized work environment.
- Contributed to a safe working environment by following safety protocols while using tools, equipment, and moving throughout the orchard.
- Maintained clean work environment by disposing of debris and fallen fruits to prevent pests and diseases.
- Assisted in irrigation efforts, ensuring adequate water supply for healthy plant growth and development.
- Ensured successful crop yield with diligent monitoring of plants for potential issues such as pests or disease outbreaks.
Packer
Jackall Holdings Ltd
03.2016 - 06.2016
- Operated packaging machinery to efficiently package products for shipment.
- Ensured compliance with safety standards while handling materials and equipment.
- Inspected finished products for quality assurance before distribution.
- Collaborated with team members to maintain smooth workflow in packing operations.
- Trained new employees on proper packing techniques and safety protocols.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
Kiwifruit Laborer
Paengaroa Investment
10.2015 - 02.2016
- Assisted in harvesting kiwifruit, ensuring quality standards were met.
- Operated basic agricultural tools and equipment safely and efficiently.
- Collaborated with team members to maintain a clean and organized work environment.
- Followed safety protocols to minimize risks during harvesting activities.
- Contributed to a safe working environment by following safety protocols while using tools, equipment, and moving throughout the orchard.
- Maintained clean work environment by disposing of debris and fallen fruits to prevent pests and diseases.
- Assisted in irrigation efforts, ensuring adequate water supply for healthy plant growth and development.
- Ensured successful crop yield with diligent monitoring of plants for potential issues such as pests or disease outbreaks.
Education
Bachelor of Science -
Catholic University of Salvador
Salvador, Bahia, BrazilSkills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Staff development
- Goal setting
- Decision-making
- Employee relations and conflict resolution
- Staff training
Certification
Forklift Operator Certificate
Communication & Computing Skills ( Edvance Workplace Education)
Languages
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Operations Manager
BK Developments
06.2025 - Current
Orchard Manager
Garcia Contracting Company
06.2020 - 06.2025
Assistant Orchard Manager
Garcia Contracting Service
10.2018 - 06.2020
Orchard Supervisor
Garcia Contracting Service
10.2017 - 10.2018
Kiwifruit Laborer
Quarry Orchard
06.2016 - 10.2017
Packer
Jackall Holdings Ltd
03.2016 - 06.2016
Kiwifruit Laborer
Paengaroa Investment
10.2015 - 02.2016
Bachelor of Science -
Catholic University of Salvador