Summary
Overview
Work History
Education
Skills
Timeline
Generic

Luka Wolfgram

Ararimu

Summary

Kō Ngātokimatawhaorua te waka, kō whakatere te Maunga, kō waima te awa, kō hokianga te moana, kō Tuhirangi te marae, kō te mahurehure te hapu, kō Ngā puhi te iwi, Nō tamaki Makaurau ahau.

I am a 20 year old law student at the University of Auckland who is sociable, hard working, organised and a quick learner. I have numerous hobbies and a diverse work experience in administration, hospitality, performing arts, film and television, making me a well-rounded individual who is used to having a busy schedule and having efficient time management skills.

Overview

6
6
years of professional experience

Work History

Casual Stage Manager

Auckland Theater Company
01.2024 - Current
  • Oversaw successful execution of technical cues during live performances, ensuring seamless transitions between scenes.
  • Enforced safety measures due to potential stage equipment hazards.
  • Managed resources effectively, ensuring timely setup and breakdown of stage equipment.
  • Provided strong leadership under high-pressure situations while prioritizing the well-being of all team members involved.
  • Collaborated with directors and producers to achieve desired artistic vision for productions.
  • Organized rehearsals schedules, maximizing productivity and minimizing conflicts among cast members and crew.
  • Streamlined communication between departments for smoother rehearsal and production processes.
  • Supervised set construction crews and coordinated with designers to develop functional stage sets that met aesthetic requirements.
  • Contributed creative input during pre-production meetings, helping shape the overall direction of projects from inception to completion.
  • Facilitated conflict resolution among cast members and crew, fostering a positive work environment throughout each production.
  • Implemented effective time management strategies during rehearsals, optimizing productivity while adhering to strict deadlines.
  • Maintained a safe working environment through proper implementation of safety protocols and procedures.
  • Developed comprehensive show reports, providing valuable feedback to improve future performances.
  • Prepared rehearsal studio by gathering set furniture, props, and costumes.

Casual Front of House

Côte Catering
10.2023 - Current
  • Streamlined front of house operations for increased efficiency with well-organized scheduling and task delegation.
  • Streamlined communication between kitchen and front of house, ensuring smoother service.
  • Coordinated with front of house staff to ensure timely delivery of desserts, enhancing overall customer experience.
  • Acted as a liaison between Front of House and Back of House departments, ensuring clear communication for seamless service delivery.
  • Head of service and head of staff for numerous big events

Casual Front of House

Ada Restaurant
03.2023 - Current
  • Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
  • Resolved guests complaints while maintaining positive customer environment.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
  • Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
  • Trained new hires on company policies, procedure, s as well as proper food handling techniques which resulted in reduced turnover rates.
  • Performed cash handling activities and secured nightly bank deposits.
  • Maintained high standards of cleanliness and organization throughout the establishment, ensuring compliance with health codes and regulations.
  • Enhanced customer satisfaction by implementing effective front of house management strategies.
  • Adhered to safe work practices, food safety regulations, and corporate guidelines.
  • Managed cash handling procedures, reconciling daily sales reports, and maintaining accurate records for financial reporting purposes.
  • Monitored inventory levels closely to minimize waste while keeping costs under control through careful planning and purchasing decisions.
  • Worked towards daily KPI targets

Actor

Auckland Actors Agency
01.2019 - Current
  • Practiced lines and scenes independently and collaboratively to prepare for performances.
  • Managed time to arrive on set when required to not delay rehearsals and shows.
  • Participated in table reads and rehearsals, ensuring a thorough understanding of scripts and character motivations.
  • Developed strong memorization skills for quick mastery of scripts, enabling efficient preparation for auditions and performances.
  • Utilized effective time-management strategies to balance concurrent acting projects without compromising commitment or quality of work.
  • Exhibited strong professionalism by maintaining punctuality, preparedness, and open communication throughout all stages of the production process.
  • Performed alongside various well-known actors and actresses.
  • Expanded professional network by attending workshops, conferences, and industry events, leading to increased opportunities for collaboration.
  • Offered suggestions to directors regarding roles, scenes and lines to improve output.
  • Collaborated with directors and fellow actors to develop engaging character portrayals for stage and screen.
  • Pursued continuous professional development through participation in acting classes and training programs, honing performance abilities.

Administration Assistant

Crossroads Psychology
12.2022 - 12.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
  • Used numerous CRM systems to record, update, and protect patient and therapist data
  • Executed record filing system to improve document organization and management.

Stage Manager

Red Leap Theatre
07.2023 - 08.2023
  • Oversaw successful execution of technical cues during live performances, ensuring seamless transitions between scenes.
  • Enforced safety measures due to potential stage equipment hazards.
  • Managed resources effectively, ensuring timely setup and breakdown of stage equipment.
  • Ensured continuity in performances by maintaining detailed records of blocking notes, prop placements, and costume changes.

Child Supervision for Witi's Wāhine Play

Auckland Theatre Company
04.2023 - 05.2023

Yard Reception + Car Grooming

MTF Finance Takanini
01.2020 - 11.2022

Casual Telefundraising Caller

University Of Auckland
03.2022 - 05.2022
  • Efficiently tracked all call-related information within CRM systems, ensuring accurate data entry for future reference and analysis purposes.
  • Improved customer satisfaction by efficiently addressing and resolving inquiries during calls.
  • Originated and cultivated strong relationships with prospective clients by strategizing aggressive outbound calling campaigns.
  • Handled high-pressure situations calmly and professionally, consistently maintaining composure when faced with challenging scenarios or demanding callers.
  • Worked towards daily KPIs

Casual Retail Assistant

Kmart Sylvia Park
11.2021 - 11.2021

  • Interacted with customers proactively, identifying needs and offering suitable product recommendations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Education

Bachelor of Laws/ Bachelor of Arts Conjoint -

Currently At University Of Auckland
Auckland City

Skills

  • Team communications
  • Attention to Detail
  • Schedule Management
  • Customer Service
  • Meeting KPIs
  • Public Speaking
  • Trained barrista
  • Data Entry
  • Office Administration
  • Invoice Processing
  • Filing and data archiving
  • Multi-Line Phone Systems
  • Spreadsheet development
  • Records Management Systems
  • Writing reports
  • Research
  • Cash Handling
  • Memory retention
  • Safe Food Handling
  • Point of sale operation
  • Bill computation
  • Multitasking
  • Problem-Solving
  • Teamwork and Collaboration
  • Effective Communication

Timeline

Casual Stage Manager

Auckland Theater Company
01.2024 - Current

Casual Front of House

Côte Catering
10.2023 - Current

Stage Manager

Red Leap Theatre
07.2023 - 08.2023

Child Supervision for Witi's Wāhine Play

Auckland Theatre Company
04.2023 - 05.2023

Casual Front of House

Ada Restaurant
03.2023 - Current

Administration Assistant

Crossroads Psychology
12.2022 - 12.2023

Casual Telefundraising Caller

University Of Auckland
03.2022 - 05.2022

Casual Retail Assistant

Kmart Sylvia Park
11.2021 - 11.2021

Yard Reception + Car Grooming

MTF Finance Takanini
01.2020 - 11.2022

Actor

Auckland Actors Agency
01.2019 - Current

Bachelor of Laws/ Bachelor of Arts Conjoint -

Currently At University Of Auckland
Luka Wolfgram