Lukas Morunga-Davis
Whangarie,Hikurangi
Summary
Experienced Retail Cashier with a deep understanding of customer service, sales processing, and store operations. Strengths include efficient cash handling, problem-solving skills, and the ability to maintain high levels of accuracy during busy periods. Previous roles have demonstrated consistent improvement in customer satisfaction scores through effective communication and issue resolution. I may not be much, but I'm a helpful guy who knows how to get something done, and I'm just trying to help my family. Thank you for your time.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Construction Worker
David
Whangarei, Hikurangi
11.2024 - 03.2025
- Coordinated phases of construction projects from inception to completion.
- Cleaned or prepared construction sites to eliminate hazards.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Assembled structural components, replacing parts to meet regulatory code standards.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Monitored progress of construction activities making sure deadlines were met.
- Measured distances accurately using tape measures or laser measuring devices.
- Installed formwork for concrete structures according to specifications.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
Retail Sales Worker
Avi
Whangarei, Town Basin
10.2024 - 03.2025
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Assisted customers with product selection, inquiries, and purchase decisions.
- Conducted regular stock checks, reporting discrepancies and ordering stock replenishments as needed.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Greeted customers to determine wants or needs.
- Provided excellent customer service by responding promptly to inquiries and resolving issues quickly.
- Used product knowledge to suggest items to match client needs.
- Organized store by returning merchandise to proper areas and restocked displays.
Cashier Helper
hikurangi Express Food
Whangarei, Hikurangi
11.2024 - 02.2025
- Processed payments including credit cards, checks, gift cards, coupons.
- Handled merchandising and restocking needs for multiple checkout lanes.
- Issued receipts, change and refunds to customers to promote smooth operations.
- Promoted store cleanliness by keeping track of trash can levels and emptying when full.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Answered customer inquiries regarding products, promotions, and pricing.
- Cleaned and maintained the checkout area to ensure neatness and organization.
- Built and maintained productive relationships with employees.
- Balanced register drawers at the end of each shift.
- Resolved customer complaints regarding sales and service.
Barista Trainee
brie
Whangarei, Town Basin
06.2022 - 10.2022
- Stocked customer service stations with paper products or beverage preparation items.
- Collected payments and provided accurate change.
- Ordered and received supplies to restock beverage items.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Responded promptly to customer complaints in a courteous manner.
- Restocked condiments, napkins, cups, utensils. as needed.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Performed opening and closing duties including restocking supplies, cleaning counters.
Education
Some College (No Degree) - DVC
Excellere College
Kamo, NZSome College (No Degree) - P.E
Kamo High School
Kamo, NZSome College (No Degree) - Wood Works and Metal works
North Tech
Raumanga, NZSkills
- Measuring techniques
- Quality assurance
- Regulatory compliance
- Equipment maintenance
- Effective communication
- Time management
- Sales transactions
- Joint sealing
- Truck loading
- Measuring and leveling
- Site preparation
- Self motivation
- Multitasking capacity
- Customer relationship management
- Product knowledge
- Customer service
- Painting and finishing
- Work planning and scheduling
- Teamwork
Certification
- learner license
Affiliations
- I could handle two jobs in the same day to night, while still working the next
- I have had good experience with overnight jobs
- I'm Handy Mandy, but don't have a sandy
- tried and try my best no matter what I'm doing
Timeline
Construction Worker
David
11.2024 - 03.2025
Cashier Helper
hikurangi Express Food
11.2024 - 02.2025
Retail Sales Worker
Avi
10.2024 - 03.2025
Barista Trainee
brie
06.2022 - 10.2022
Some College (No Degree) - DVC
Excellere College
Some College (No Degree) - P.E
Kamo High School
Some College (No Degree) - Wood Works and Metal works
North Tech