Luke Chambers-Don
Christchurch
Summary
Dynamic customer service professional with a proven track record at Mitre 10 MEGA Ferrymead, excelling in high-pressure environments. Recognized for exceptional attention to detail and reliability, consistently exceeding customer expectations while effectively managing transactions. Adept at maintaining composure and fostering positive interactions, ensuring a seamless experience for all customers.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Mitre 10 MEGA Ferrymead
11.2023 - Current
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Kitchen Hand
Casa Nostra Italian Restaurant
03.2023 - 02.2025
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Transported food items from storage areas to kitchen for prepping.
Education
NCEA Level 2 -
Shirley Boys High School
Christchurch, NZSkills
- Customer service
- Reliability and punctuality
- Patience and composure
- Product knowledge
- Attention to detail
- Time management
- Positive and professional
Timeline
Customer Service Cashier
Mitre 10 MEGA Ferrymead
11.2023 - Current
Kitchen Hand
Casa Nostra Italian Restaurant
03.2023 - 02.2025
NCEA Level 2 -
Shirley Boys High School
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