Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Luke Franzoi

Mount Wellington

Summary

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. I strive to be an effective leader and problem-solver dedicated to streamlining operations to achieve effective service delivery and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

8
8
years of professional experience
1
1
Certification

Work History

St John
10.2020

Event Operations Volunteer Manager

Hato Hone St John
05.2023 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Onboarded new employees with training and new hire documentation.
  • Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Event Operations Support Officer

Hato Hone St John
07.2022 - Current
  • Assist in overseeing effective medical service delivery to customers
  • Planning and logistics work, creating operation plans, problem solving
  • Made decisions affecting daily operations such as overseeing purchasing and inventory management.
  • Management of fleet
  • Attending major events in the capacity of a Commander or Operations manager


Casual EMT

Hato Hone St John
04.2021 - Current
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.

PTS Officer

St John Tauranga
10.2019 - 09.2021

General Laborer on Building Site

03.2019 - 06.2019
  • General site cleaning
  • Assisting builders in various tasks
  • Operating machinery and using tools to perform tasks

Chef

Falls Retreat
01.2017 - 01.2019
  • Managing set kitchen section
  • Prepping, cooking and plating a wide verity of foods and sauces
  • Assisting other chefs in various tasks
  • Maintaining kitchen cleanliness and other kitchen hand responsibilities

Chef

Surf Shack Café
01.2016 - 01.2017
  • Preparing and cooking of foods
  • Assisting other chefs and front of house members
  • Maintaining kitchen cleanliness and other kitchen hand responsibilities
  • Various volunteer roles
  • General volunteer, YWAM medical ships, Papa new Guinea, 2014
  • Volunteer First Responder, now EMT

Education

National Diploma - Emergency Medical Technician

Hato Hone St John
07.2020

Skills

  • Complex Problem-Solving
  • Team Management
  • Working Towards a Common Goal
  • Time Management
  • Employee Training
  • Managing Operations and Efficiency

Certification


  • National Certificate of Educational Achievement (Level 3) 2016
  • New Zealand Certificate in Cookery (Level 3) 2016
  • New Zealand Certificate in Emergency Care (First Responder) 2018
  • National Diploma of Ambulance Practice (Level 5) 2020
  • CIMS Level 3 (2023)


Timeline

Event Operations Volunteer Manager

Hato Hone St John
05.2023 - Current

Event Operations Support Officer

Hato Hone St John
07.2022 - Current

Casual EMT

Hato Hone St John
04.2021 - Current

St John
10.2020

PTS Officer

St John Tauranga
10.2019 - 09.2021

General Laborer on Building Site

03.2019 - 06.2019

Chef

Falls Retreat
01.2017 - 01.2019

Chef

Surf Shack Café
01.2016 - 01.2017

National Diploma - Emergency Medical Technician

Hato Hone St John
Luke Franzoi