Lupe Manu

Work History

Tour Security

01.2024 - Current

Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
Checked IDs and closely examined patrons' faces to verify age.
Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
Ejected unruly patrons from premises.
Prevented potential altercations by quickly identifying intoxicated individuals and diplomatically removing them from the premises.
Maintained order during high-profile events, coordinating efforts with other security personnel for crowd control management.
Patrolled exterior and interior of premises.
Furnished patrons with ticket stubs, wrist bands and hand stamps to denote rightful admission.
Provided VIP guests with personalized security services, ensuring their privacy and safety during events.

Allied Security

03.2020 - 01.2024

Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Responded quickly to emergency situations to assess and deflect issues.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Completed full building and grounds patrols to spot and investigate concerns.
Checked and verified photo identification prior to granting facility access.
Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Enhanced overall security by conducting thorough patrols and monitoring premises.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.