Retail Assistant
Torpedo7 Manukau
11.2022 - 01.2023
- Greeted customers, helped locate merchandise and suggested suitable options.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Used POS system to process sales, returns, online orders and gift card activations.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers complete purchases, locate items and join reward programs.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Folded and arranged merchandise in attractive displays to drive sales.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Answered questions about store policies and addressed customer concerns.
- Informed customers of current store promotions to encourage additional sales purchases.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
- Increased sales by offering advice on purchases and promoting additional products.
- Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
- Tracked down hard-to-find merchandise at diverse locations.
- Spoke to customers in native language to increase loyalty and establish relationships.
