Hi, I’m
Luseane Setefano
Patumahoe
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
years of professional experience
Work History
Makan Daya And Co Ltd
Labourer
01.2022 - 05.2023
Job overview
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Picked and Packed products from the farm such as potatoes, onion, beetroot etc.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Maintained clean, orderly work environment free of hazards.
SUPPLY CHAIN SOLUTIONS LTD
Picker Packer
06.2021 - 12.2021
Job overview
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Scanned packages and boxes and moved to loading dock for shipment.
- Checked packing slips and other documentation to appropriately box items requested by clientele.
- Followed safety protocols and procedures to minimize workplace accidents.
- Verified proper labeling and identification on all orders before shipment.
Ubundu Ltd
Laborer
07.2020 - 05.2021
Job overview
- Worked alongside team to accomplish work goals according to schedule.
- Understood and followed verbal and written instructions to complete work correctly.
- Maintained organized and clean work areas at all times on job sites.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Utilized construction tools and machinery to effectively complete job site projects.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Assisted in digging, trenching and backfilling trenches and foundations.
The Warehouse Pukekohe
Work Experience
04.2020 - 06.2020
Job overview
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
Music Mania
Retail (work Experience)
01.2020 - 03.2020
Job overview
- Managed time to juggle multiple tasks simultaneously with ease.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Pukekohe High School, Pukekohe, NZ
NCEA Level 1, And Level 2
New Zealand School of Tourism, Auckland, NZ
Certificate in Tourism from Tourism
12.2023
Skills
- Clear Communication
- Cardboard Recycling
- Hand Scanning
- Heavy Lifting
- Restock Shelves
- Cleaning and Organizing
- Loading and Unloading
- Attention to Detail
- Motivated Team Player
- Punctual and Dependable
- Serve Customers
- Product Packaging
Languages
Tonga
Native or Bilingual
Timeline
Labourer
Makan Daya And Co Ltd
01.2022 - 05.2023
Picker Packer
SUPPLY CHAIN SOLUTIONS LTD
06.2021 - 12.2021
Laborer
Ubundu Ltd
07.2020 - 05.2021
Work Experience
The Warehouse Pukekohe
04.2020 - 06.2020
Retail (work Experience)
Music Mania
01.2020 - 03.2020
Pukekohe High School
NCEA Level 1, And Level 2
New Zealand School of Tourism
Certificate in Tourism from Tourism
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