Summary
Overview
Work History
Education
Skills
About me
Reference
Timeline
Generic

Lydia Hill

Warkworth,AUK

Summary

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Tank Juice Bar
02.2023 - 05.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Monitored sales trends to adjust pricing strategies for optimal profitability.

Store Assistant

Tank Juice Bar
11.2021 - 05.2025
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Complied with required sanitation and food safety protocols set by regulatory agencies and company.

Cleaning Crew Member

Spotless Shine
04.2024 - 01.2025
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
  • Developed strong relationships with clients, providing prompt communication and updates on the progress of cleaning tasks, ensuring their satisfaction.
  • Increased customer satisfaction by providing exceptional service and exceeding expectations in cleanliness.

Education

Foundation Skills Level 2 -

NorthTec
Kaitaia, NTL

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • Multitasking and organization
  • Problem-solving

About me

I am currently 20 years old, I enjoy relaxing in my own time surrounding myself with friends and family going on adventures all things out doors such as jet skiing, skiing, boating.  I also enjoy long road trips

I have great communication skills and love meeting new people.

Reference

Tiffany Simpkin - Tank Warkworth manager

02102685804

Timeline

Cleaning Crew Member

Spotless Shine
04.2024 - 01.2025

Assistant Manager

Tank Juice Bar
02.2023 - 05.2025

Store Assistant

Tank Juice Bar
11.2021 - 05.2025

Foundation Skills Level 2 -

NorthTec

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Lydia Hill