Lydia lin
Auckland
Summary
Dynamic Front of House Employee at Sushi Sushi, recognized for delivering exceptional customer service and maintaining high cleanliness standards. Proven ability to thrive in high-pressure environments, effectively managing orders and cash handling. Recognized for consistently completing closing and opening duties ahead of schedule without compromising quality.
A strong team player with multilingual skills, adept at training staff and enhancing guest experiences.
Overview
1
1
year of professional experience
Work History
Front of House Employee
Sushi Sushi
09.2025 - 09.2026
- Maintained a clean and welcoming environment for guests, contributing to positive dining/takeaway experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Deliver exceptional customer service by greeting guests, taking orders, and handling transactions with speed and accuracy.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Utilized point-of-sale systems effectively to process transactions accurately and maintain financial records.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Accurately operated cash register to process customer payments
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Maintain high standards of cleanliness and adhere to food safety protocols throughout service and closing shifts.
Education
Dual Degree - Communication Design & Business Studies
AUT
Auckland, AUK11.2028
High School Diploma - Highschool Education
Macleans College
Auckland, AUK12.2024
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Cash handling proficiency
- Foreign language skills
- Clear communication
- Food safety knowledge
- Conflict resolution
- Menu design
- Multilingual
- Open-close procedures
- Adaptability and flexibility
- POS terminal operation
- Managing orders and deliveries
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Professional Working
English
Native or Bilingual
Timeline
Front of House Employee
Sushi Sushi
09.2025 - 09.2026
Dual Degree - Communication Design & Business Studies
AUT
High School Diploma - Highschool Education
Macleans College
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