Summary
Overview
Work History
Skills
Accomplishments
References
Timeline
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Lydia Thompson

Auckland,AUK

Summary

Dynamic Senior Youth Worker at Reconnect Family Services, skilled in behavior management and conflict mediation. Successfully led teams to ensure safety and effective practices, enhancing service delivery for rangatahi. Known for building strong relationships and adapting to diverse needs, I prioritize professionalism and collaboration to achieve positive outcomes.

Overview

8
8
years of professional experience

Work History

Senior Youth Worker

Reconnect Family services
Manukau City , Auckland
10.2017 - Current
  • Roster Work
  • Staff safety
  • Ensuring all staff and young persons are safe in placement.
  • Ensuring safe an effective work practice
  • Leading by example.
  • Delivered continuous supervision and support for rangatahi cases, monitoring physical condition and evaluating efficacy of services provided in resolving rangatahi needs.

Skills

  • Behavior management
  • Staff training
  • Team leadership
  • Effective communication
  • Relationship building
  • Cultural competency
  • Emergency response
  • Active listening
  • Problem-solving abilities
  • Collaboration and teamwork
  • Conflict mediation
  • Communication
  • Professionalism
  • Organizational skills
  • Attention to detail
  • Decision-making
  • Conflict de-escalation
  • Adaptability

Accomplishments

  • Received Employee of the year for Care support programme year 2020
  • Received Most outstanding Employer of the year for Kaitiaki Residential2023
  • Received Te Tohu Aumangea Award (For excellence an persistence in upholding an embodying Te Ao Maori)2024
  • Completed Youth work Level 4
  • F.A.S.D. Training

References

References available upon request.

Timeline

Senior Youth Worker

Reconnect Family services
10.2017 - Current

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Lydia Thompson