Lyn Hann
Wellington,WGN
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Proven track record in Commercial sales and leasing. Negotiation being a key requirement to ensure client interests are conserved while achieving a win/win for all parties.
Project management and task focus demonstrated by ability to hold and manage multiple property listings, ensuring efficient communication with clients and customers through the use of a database management system.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Sales Associate
New Zealand Sothebys International Realty
04.2023 - Current
- Building relationships: Keep clients informed, address their concerns, and exceed their expectations
- Marketing: Create property descriptions, take photos, and host open homes
- Negotiating: Advocate for clients, negotiating prices, closing costs, and other fees
- Researching: Understand property values and trends to help with pricing and marketing
- Organizing: Arrange building inspections, reports, and sale and purchase agreements
- Communicating: Ensuring clients have all the information to be able to make decisions on marketing, pricing and eventual offers for their property.
- Preparing documents: Help prepare, submit, and file the necessary documents
Sales Manager
New Zealand Sothebys International Realty
08.2022 - 04.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increase sales revenue by developing and implementing effective sales strategies.
- Build long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Sales Associate
Tremains Real Estate - Havelock North
07.2012 - 08.2022
- Building relationships: Keep clients informed, address their concerns, and exceed their expectations
- Marketing: Create property descriptions, take photos, and host open homes
- Negotiating: Advocate for my clients, negotiating prices, closing costs, and other fees
- Researching: Understand property values and trends to help with pricing and marketing
- Organizing: Arrange building inspections, reports, and sale and purchase agreements
- Communicating: Ensuring my clients have all the information to be able to make decisions on marketing, pricing and eventual offers for their property.
- Preparing documents: Help prepare, submit, and file the necessary documents
Commercial Broker
Colliers International
08.2007 - 07.2012
- Coordinated due diligence efforts for property acquisitions, including thorough review of financial records, tenant leases, and physical site inspections.
- Assessed the viability of business opportunities, marketed and sale of same.
- Expanded professional network through participation in industry events, leading to increased referral business opportunities.
- Marketing and sale of commercial properties, attracting tenants for clients, managing the agreement and terms of leases.
Sales Manager
Bayleys Real Estate
11.2005 - 06.2007
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Responsible for ensuring the following of company procedures and policies.
Education
REINZ Qualification
Plympton Grammar School
Plympton, Devon, England03.1996
Skills
- Problem-solving skills - able to analyze and produce solutions to problems
- Multi-tasking strength - ability to compartmentalise and focus on individual tasks
- Excellent people skills - have the ability to work with all personality types
- Reliable and punctual - being on time shows respect for colleagues, clients and customers
- Perseverance to follow through any task to reach a satisfactory result for all parties concerned
- Driven to achieve results for clients, so that it results in increased business
Accomplishments
Successful Business partnership With Tremains Real Estate in Havelock North resulting in awards for Top Ten within the company and personal total of $64M sales for duration of time with Tremains.
Certification
AREINZ (Replaced by a Diploma in Real Estate)
NZ Certificate in Horticulture Theory
Languages
English
Full Professional
Timeline
Sales Associate
New Zealand Sothebys International Realty
04.2023 - Current
Sales Manager
New Zealand Sothebys International Realty
08.2022 - 04.2023
Sales Associate
Tremains Real Estate - Havelock North
07.2012 - 08.2022
Commercial Broker
Colliers International
08.2007 - 07.2012
Sales Manager
Bayleys Real Estate
11.2005 - 06.2007
AREINZ (Replaced by a Diploma in Real Estate)
NZ Certificate in Horticulture Theory
REINZ Qualification
Plympton Grammar School
Similar Profiles
Ma Hannielou LandichoMa Hannielou Landicho
Executive Assistant at Sothebys International RealtyExecutive Assistant at Sothebys International Realty
Garrett GreshamGarrett Gresham
Real Estate Agent at Aloha Sothebys International RealtyReal Estate Agent at Aloha Sothebys International Realty
Paul CadyPaul Cady
Office Administration Manager at Sothebys International RealtyOffice Administration Manager at Sothebys International Realty