Macaiah Howell
Wellington
Summary
Experienced in warehouse operations, customer service, project coordination, and team leadership. Detail-oriented and results-driven professional with expertise in inventory management, logistics, and safety compliance. Excels at problem-solving in dynamic environments, ensuring efficient project execution, and delivering exceptional service to clients.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Warehouse Manager
BR Flooring
08.2023 - Current
- Managed warehouse logistics, including inventory control, stock organization, and materials allocation
- Oversaw online sales platforms, ensuring accurate product listings, order processing, and customer inquiries
- Prepared and issued invoices using Xero, ensuring accurate financial documentation
- Assisted customers with product selection, providing expert recommendations based on needs and specifications
- Conducted measurements for residential flooring projects, planned material usage, and prepared quotes for clients
- Coordinated daily installation schedules, ensuring teams had necessary materials and tools
- Developed and implemented an inventory tracking system to improve efficiency and job planning
- Supported on-site operations, assisting with floor preparation, grinding, and installation as needed
- Operated forklifts to safely load and unload pallets from delivery trucks
Installation Team Lead
PBI Height Safety
02.2022 - 08.2023
- Led a team of installers, overseeing daily work schedules, progress tracking, and task delegation
- Installed fall arrest systems and abseil anchors at various heights, ensuring compliance with safety standards
- Conducted site assessments, reviewed project plans, and implemented real-time solutions for unforeseen challenges
- Maintained strict adherence to health and safety protocols, conducting daily site inspections
- Acted as the primary liaison with site managers, communicating project plans and safety measures
- Documented installation procedures with photos and videos for engineering verification
- Approved permits and ensured all installations met regulatory and safety requirements
Delivery Driver & Store Assistant
Hell’s Pizza
09.2021 - 02.2023
- Delivered customer orders efficiently while maintaining high service standards
- Assisted with store operations, including food preparation and inventory management
- Ensured compliance with food safety and hygiene regulations
Team Leader & Trainer
McDonald's
12.2020 - 09.2021
- Managed store opening and closing procedures, ensuring cleanliness and operational readiness
- Trained and mentored new employees across various stations, improving overall team performance
- Oversaw late-night store operations, maintaining service efficiency in high-pressure environments
- Provided customer service in a fast-paced setting, handling transactions and resolving issues
Education
High School Diploma -
Paraparaumu College
Paraparaumu Beach, NZ11-2020
Skills
- Warehouse & inventory management
- Project coordination & team leadership
- Customer service & sales consultation
- Health & safety compliance
- Problem-solving & adaptability
- Invoicing & financial documentation (Xero)
- Forklift operation & logistics management
- Website management & e-commerce sales
- Heavy lifting
Certification
Full License NZ (Valid until 2034)
Working at Heights Advanced (Valid until April 20th 2025)
MEWP (Valid until April 27th 2025)
Forklift Operations (Valid until August 10th 2026)
Timeline
Senior Warehouse Manager
BR Flooring
08.2023 - Current
Installation Team Lead
PBI Height Safety
02.2022 - 08.2023
Delivery Driver & Store Assistant
Hell’s Pizza
09.2021 - 02.2023
Team Leader & Trainer
McDonald's
12.2020 - 09.2021
High School Diploma -
Paraparaumu College
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