Macayla Curtis
Martinborough
Summary
I believe I am a hard working, reliable and honest person who is happy to take on new challenges! I have a can do, willing to give everything a go attitude and always work to the very best of my ability.
My determination to succeed allowed me to open and run a very successful dog grooming business for 5 years.
I have high expectations of myself and I can happily work independently or as part of a team.
Overview
16
16
years of professional experience
Work History
Self Employed Dog Groomer
Waggamuffins Dog Groomers
11.2019 - Current
- Maintained a clean and hygienic work environment, adhering to strict sanitation protocols for the safety of pets and staff.
- Managed client records accurately and confidentially, ensuring all essential information was readily available for future appointments.
- Handled dogs of all sizes and temperaments calmly, ensuring minimal stress throughout the grooming process.
- Demonstrated exceptional attention to detail when trimming nails, cleaning ears, expressing glands, and performing other essential grooming tasks.
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Assisted in training new employees on proper handling techniques, equipment usage, and salon policies as needed.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
Professional Dog Groomer
Starbarks Dog Groomers
05.2014 - 03.2018
Fast Food Worker
Burger King
10.2011 - 10.2012
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
Retail Worker
Pōhutukawa Bay
11.2008 - 10.2011
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
Education
Kuranui College
Greytown, WGNChanel College
Masterton, WGNSkills
- Patience and empathy
- Customer service
- Reliability and punctuality
- Continuous learning attitude
- Verbal and written communication
- Record keeping
- Safety precautions and measures
- Basic accounting
- Attention to detail
- Honest and dependable
- Teamwork and collaboration
- Dependable and responsible
- Problem-solving
Timeline
Self Employed Dog Groomer
Waggamuffins Dog Groomers
11.2019 - Current
Professional Dog Groomer
Starbarks Dog Groomers
05.2014 - 03.2018
Fast Food Worker
Burger King
10.2011 - 10.2012
Retail Worker
Pōhutukawa Bay
11.2008 - 10.2011
Kuranui College
Chanel College
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