Mackenzie Brawley
Christchurch,CAN
Summary
Well-rounded and multi-skilled young woman with a huge range of experience in various areas. Organized and effective communicator, very friendly and approachable as well as dependable and hardworking.
Overview
4
4
years of professional experience
Work History
Volunteer
Girl Guiding New Zealand
07.2023 - Current
- Assisted with special events and program delivery for Guides aged 9-11
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Educated young people about strategies for driving discussions and promoting social changes.
- Work with Girls aged 9-11 on Outdoor education skills, advocacy, first aid, fun activities, and developing life skills
Retail Sales Assistant
Ballantynes Department Store
10.2022 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Retail Sales Assistant
Novo Shoes
02.2022 - 10.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers complete purchases, locate items, and join reward programs.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Located merchandise across various stores to address customer needs.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color..
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used in-store system to locate inventory and place special orders for customers.
Casual Sales Assistant
Silvermoon
11.2021 - 01.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Greeted customers and helped with product questions, selections, and purchases.
Checkout Operator
The Warehouse Eastgate
11.2020 - 11.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Processed refunds and exchanges in accordance with company policy.
Volunteer
St Vincent Du Paul Op Shop
02.2020 - 08.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise
Education
Bachelor of Arts - English And Māori And Indigenous Studies
University of Canterbury
Christchurch, NZNCEA Level 3 Merit Endorsed -
Papanui High School
Christchurch, NZ10.2022
Skills
- Team Collaboration
- Event Planning
- Verbal and Written Communication
- Adaptability and Dependability
- Cash Register Operation
- Sales Expertise
- Youth Engagement
Accomplishments
Awarded Queens Guide Award in April 2021
Awarded both Te Kakau a Maui and Takere scholarships at the University of Canterbury in 2022
Timeline
Volunteer
Girl Guiding New Zealand
07.2023 - Current
Retail Sales Assistant
Ballantynes Department Store
10.2022 - Current
Retail Sales Assistant
Novo Shoes
02.2022 - 10.2022
Casual Sales Assistant
Silvermoon
11.2021 - 01.2022
Checkout Operator
The Warehouse Eastgate
11.2020 - 11.2021
Volunteer
St Vincent Du Paul Op Shop
02.2020 - 08.2020
Bachelor of Arts - English And Māori And Indigenous Studies
University of Canterbury
NCEA Level 3 Merit Endorsed -
Papanui High School
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